IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; City of Edinburgh; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is looking for an IT Field Engineer to support equipment installation and technical solutions in Edinburgh. The role requires hands-on experience, customer interaction, and offers a variety of benefits including a company vehicle and comprehensive holiday policy.

Benefits

Company Vehicle

Medical Care

34 days holiday including public holidays

Company pension scheme

Occupational health support

Discounts on Cinema, Restaurants, and Shopping

Qualifications

• Demonstrable experience as a Field Engineer.
• Ideally knowledge of Network infrastructure products.
• Experience with customer-focused support.

Responsibilities

• Assist with the installation of equipment to required standards.
• Provide technical break/fix support for solutions.
• Manage open incidents and oversee workflow.

Skills

Installation Support

Technical Support

Incident Management

IP Knowledge

Job description

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IT Field Engineer (Previous Relevant Experince is Required), edinburgh

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Client:

Telent

Location:

edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the republic of Ireland. You will need to qualify for Garda clearance to work for us and be happy to travel to customer sites and to our head office in Dublin when needed too.

This is a great opportunity to work for a company who deliver services to our public sector customers and to play a part in keeping the country safe and saving lives.

We want to hear from you if the following sounds like you;

Demonstrable experience of:

• Assisting with the Installation of equipment and installation materials using latest issue contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
• Providing Technical Break / Fix support for Customers installed solutions.
• Escalation via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Daily review of the Open incidents for your region, actively overseeing your own workflow and utilisation to close out open incidents
• Ideally IP experience and knowledge of working on Network infrastructure products / PC’s products

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Company Vehicle
• Medical
• 34 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

About Telent:

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

We are guided by our values and behaviours:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

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