IT EUC Automation Engineer

Kent Fire & Rescue Service; Maidstone; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Enhanced Annual Leave

Salary scale progression

Blue Light Card

CSSC Card

Employee Assistance Programme

Family friendly policies

Internal clubs and forums

Health and wellbeing services

Gym facilities

Free parking

Job summary

Kent Fire and Rescue Service is seeking an IT EUC Automation Engineer to enhance efficiency and reliability of end user computing via automation and modern endpoint-management practices. The role focuses on Intune, MECM, and related tooling, with collaboration across IT teams to reduce routine EUC workload.

The successful candidate will own EUC automation improvements, ensuring scalable and well-documented processes that support service improvement and lifecycle management.

Qualifications

• Enterprise endpoint management within a medium or large organisation.
• Microsoft Intune and MECM/SCCM, or equivalent enterprise endpoint-management technologies.
• Endpoint configuration, compliance, software deployment, patching, provisioning and device lifecycle management.
• PowerShell and/or other scripting and automation technologies.
• Desirable: Entra ID, Windows Autopilot, M365, Defender for Endpoint and related APIs/automation interfaces.
• Endpoint security, configuration baselines and compliance requirements.
• Experience in enterprise endpoint environments and improving Intune/MECM/SCCM platforms.
• Developed PowerShell or similar automation; migration towards cloud-managed endpoints is a plus.

Responsibilities

• Work within the EUC function with a remit for automation, optimisation and continuous improvement of endpoint-management processes.
• Collaborate with DevOps, Infrastructure, Development, Applications, Cyber Security and Service Delivery teams.
• Develop, implement and maintain automation for endpoint configuration, compliance, remediation, provisioning, app deployment and lifecycle management.
• Ensure automation is reliable, documented and maintainable by the permanent EUC team.
• Identify and automate repetitive, manual, error-prone or inefficient EUC processes.
• Design, test, implement and maintain automation using Intune, MECM and scripting (PowerShell).
• Handle exceptions and ensure failures can be investigated and recovered from without increasing risk.

Skills

Endpoint management

Intune

MECM/SCCM

PowerShell

Autopilot

MS 365

Defender

APIs

Entra ID

Job description

The IT EUC Automation Engineer will improve the efficiency, consistency and reliability of end user computing services through automation, modern endpoint‑management practices and improved tooling. You will focus on Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM) and related endpoint‑management processes, identifying and removing repetitive manual activity, improving compliance and remediation, and developing sustainable automation that reduces the operational workload on the EUC team. The successful candidate will work closely with the DevOps Engineer and wider IT teams to apply common automation and engineering practices, while retaining specific ownership of EUC automation and endpoint‑management improvement. The IT EUC Automation Engineer objective is to release capacity from routine EUC administration so that the permanent team can focus more effectively on service improvement, lifecycle management and priority organisational work.

What you'll do

• Work within the EUC function with a specific remit for automation, optimisation and continuous improvement of endpoint‑management processes.
• Work closely with the DevOps Engineer and colleagues across Infrastructure, Development, Applications, Cyber Security and Service Delivery
• Develop, implement and maintain automation covering areas such as endpoint configuration, compliance, remediation, provisioning, application deployment and device lifecycle management
• Operate with a protected improvement remit, ensuring the role is not simply absorbed into day‑to‑day EUC support activity
• Identify repetitive, manual, error‑prone or inefficient EUC processes and assess opportunities to automate, simplify or standardise them
• Design, develop, test, implement and maintain automation using Intune, MECM and appropriate scripting or automation technologies, particularly PowerShell
• Ensure automation is reliable, supportable, appropriately documented and capable of being maintained by the permanent EUC team
• Ensure automated processes include appropriate handling of exceptions and that failures can be identified, investigated and recovered from without creating additional operational risk

What you'll bring

• Enterprise endpoint management within a medium or large organisation.
• Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM), or equivalent enterprise endpoint‑management technologies.
• Endpoint configuration, compliance, software deployment, patching, provisioning and device lifecycle management.
• PowerShell and/or other appropriate scripting and automation technologies.
• Microsoft Entra ID, Windows Autopilot, Microsoft 365, Microsoft Defender for Endpoint and APIs and automation interfaces - Desirable
• Endpoint security, configuration baselines and compliance requirements
• Worked within an enterprise endpoint environment
• Administered and improved Intune and MECM/SCCM or equivalent platforms
• Developed PowerShell or similar automation
• Supported migration from MECM/SCCM towards Intune or other modern cloud‑managed endpoint approaches - Desirable

Inclusion is at the heart of everything we do. We know that great minds don't think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre‑employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre‑employment checks. As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.

Location: Service Headquarters, Tovil, Maidstone, ME15 6XB - Hybrid working with minimum 3 days per week in the office

Hours: Full Time - 37 Hours per Week, Pension: Automatic membership of the Local Government Pension Scheme - career average pension scheme with 16.5% employer contribution Holidays: In addition to bank/ public holidays you will receive 32 days holiday Base Salary: £44,575 - £50,423 per annum depending on experience Reference: R001083

Being a part of Kent Fire and Rescue Service Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service (KFRS) a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway. Our vision is for a connected, resilient and intelligence‑led service: one that understands risk earlier, makes confident decisions and equips our people to deliver outstanding outcomes for our customers.

Joining us at this defining point offers the opportunity to turn strategic ambition into practical, lasting change. We are looking for talented, purposeful people who can connect strategy with delivery, bring clarity to complexity and build trusted relationships across the service,

• Automatic membership of the Local Government Pension Scheme
• Enhanced Annual Leave entitlement
• Annual Salary increase - Increase of 1 scale point per year within Grade to the top of the Grade.
• Blue Light Card discount scheme supported by a number of high street retailers
• CSSC Card - Discount provider for civil servants and public sector workers
• Employee Assistance Programme (EAP) - Confidential support service designed to help manage personal or work‑related issues that may affect health, wellbeing, or job performance.
• A range of family friendly policies promoting work-life balance
• Free to join internal clubs and colleague forums
• Access to health and wellbeing services and advice
• Access to Gym Facilities
• Free parking
• Above all you'll become part of a service that is committed to the safety of our community