IT Engineers - Operations, Carpenter House, Perth

Perth and Kinross Council; Perth; Hybrid; GBP 41,000 - 46,000; Full time

Job summary

A local government council in Scotland seeks skilled engineers for hybrid roles within the IT Operations team. Areas include Security & Access, Infrastructure Support for Business Applications, and Networking & Telephony. Candidates should bring relevant qualifications or experience, strong communication skills, and a collaborative approach. The role offers a competitive salary and supports flexibility for work-life balance.

Benefits

6 days public holiday and an additional discretionary day

Training and support for professional development

Flexible working arrangements

Qualifications

• Experience or qualification in IT operations.
• Understanding of security frameworks and compliance.
• Strong ability to engage with technical and non-technical audiences.

Responsibilities

• Support identity and access platforms to ensure secure access.
• Maintain business applications throughout their lifecycle.
• Provide technical support for networking and telephony systems.

Skills

IT Support

Security Awareness

Communication

Organizational Skills

Collaboration

Technical Curiosity

Education

HND or higher in a relevant field

Tools

Microsoft 365

SQL Server

Oracle databases

Job description

Salary: £41,276 - £45,349 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 36 hours per week

Work From Home: Hybrid

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Join our IT Operations team at Perth & Kinross Council. We need skilled and motivated engineers for two essential areas to deliver secure, resilient, and future-ready digital services. Applicants must be technically confident in one of these roles:

• Security & Access – Identity, Access, & Platforms
• Infrastructure Support – Business Applications
• Infrastructure Support – Networking & Telephony

Why Join Us?

You will become part of an innovative and collaborative Service that plays a key role in advancing the Council's digital transformation initiatives. Whether your responsibilities involve supporting essential business systems, overseeing our networking and telephony infrastructure, or managing security and access controls, your contributions will be integral to enhancing the quality of service provided to our communities.

What You’ll Bring

We’re looking for engineers who:

• Qualified or experienced: Hold an HND or higher in a relevant field or demonstrate substantial hands-on IT experience.
• Security-aware: Understand security frameworks and compliance standards and apply them effectively.
• Strong communicator: Able to engage confidently with both technical and non-technical audiences.
• Organised and self-motivated: Manage multiple priorities, plan effectively, and deliver structured outcomes.
• Collaborative and professional: Work well in multidisciplinary teams, engaging stakeholders with professionalism and confidence.
• Technically curious: Embrace challenges and support innovation across the organisation.

Skills & Experience Required

Main Purpose of Each Role

Security & Access – Identity, Access & Platforms

• Support identity and access platforms including Microsoft 365, Security Service Edge, and domain services, ensuring secure and reliable access across environments.
• Implement and maintain access controls for cloud and on-premises systems, enforcing consistent security policies across SaaS, IaaS, and hybrid setups.
• Manage identity lifecycle processes such as provisioning, deprovisioning, and role-based access, while maintaining compliance with internal policies.
• Assist with infrastructure changes and incident recovery, ensuring minimal disruption and supporting containment and recovery during security incidents.
• Maintain accurate configuration and asset data to support IT Asset Management, lifecycle planning, and risk mitigation.
• Contribute to governance activities, including monitoring access rights, managing web traffic policies, and participating in Information Governance and Security initiatives.

Infrastructure Support – Business Applications

• Support the full lifecycle of business applications, including design, implementation, upgrades, patching, and decommissioning, aligned with technical standards.
• Contribute to procurement and renewal processes, providing technical input and helping define and refine application requirements.
• Maintain comprehensive technical documentation, covering system diagrams, troubleshooting, upgrade procedures, best practices, and disaster recovery plans.
• Identify and address security vulnerabilities, ensuring business applications comply with security policies and supporting incident investigations.
• Provide technical support for SQL Server and Oracle databases, including licensing, performance tuning, and ongoing maintenance.
• Collaborate across teams, maintaining accurate asset configurations and contributing to lifecycle planning and risk assessments.

Infrastructure Support – Networking & Telephony

• Provide technical support for voice and data networks, including LAN/WAN, wireless, and telephony systems across corporate and educational sites.
• Implement and maintain secure, resilient, and scalable network services, ensuring high performance and availability.
• Support key infrastructure projects, such as WAN upgrades, wireless enhancements, remote access solutions, and telephony strategy delivery.
• Monitor and optimise network performance, proactively resolving issues and ensuring compliance with security and operational standards.
• Manage network hardware and software lifecycles, including deployment, maintenance, and support for switches, routers, and load balancers.
• Contribute to Zero Trust and cloud connectivity strategies, maintain accurate asset data, and support incident recovery and root cause analysis.
• 6 days public holiday and an additional discretionary day

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree. Our FAQs on hybrid working can be found here Hybrid working FAQs . We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

Next Steps

We would love to hear from you and would encourage you to get in touch with Cammie Watson, IT Team Leader on 01738 476636 to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 references, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on [phone] or [e-mail] to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.