IT Engineer (Maidenhead)

TN United Kingdom; Maidenhead; On-site; GBP 40,000 - 65,000; Full time

Job summary

An exciting opportunity awaits skilled IT Engineers at a forward-thinking company that specializes in bespoke IT solutions. With over a decade of experience, this innovative provider is expanding its team due to growing demand. Ideal candidates will have a minimum of 3 years in technical support, showcasing strong problem-solving skills and a customer-focused mindset. Join a dynamic environment where your expertise in areas like Active Directory, Windows technologies, and networking will make a significant impact. If you're ready to take your career to the next level with a company that values innovation and service excellence, this role is for you.

Qualifications

• Minimum 3 years as a Technical/IT Engineer with customer-focused approach.
• Strong problem-solving skills and commitment to service delivery.

Responsibilities

• Provide IT support and solutions to clients, ensuring high service quality.
• Travel to client sites weekly for installations and troubleshooting.

Skills

Active Directory

Windows Server 2008+

Hyper-V

Microsoft 365

SharePoint Online

Networking (DNS, routing, switching)

Meraki firewalls

VoIP knowledge

PowerShell scripting

Network security technologies

Education

Degree in IT or related field

Foundation Certificate in ITIL

Tools

Microsoft 365

Hyper-V

Meraki

Cisco switches

HP switches

Job description

Social network you want to login/join with:

IT Engineer (Field Service)

Job Type: Permanent, Full-time

Company Profile

An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication, and network security solutions for businesses of all sizes for over 10 years. We are now hiring multiple talented IT Engineers to join our team due to continued growth and expansion in our customer base and demand.

Job Profile

The role is suitable for skilled IT Engineers with a minimum of 3 years of proven and demonstrable experience as a Technical/IT engineer, ideally with a degree. Candidates should have a customer-focused approach, a commitment to service delivery, and a diligent, logical work style with strong problem-solving skills. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites weekly.

Skills and Experience

• In-depth knowledge of:
• Active Directory and Group Policy administration, Windows Server 2008 and above.
• Windows technologies such as Windows Server and Desktop operating systems.
• Hyper-V setup and administration.
• Microsoft 365 tenant setup and administration.
• SharePoint Online setup and administration.
• Strong networking capabilities (DNS, routing, switching, etc.).
• Experience with Meraki, Draytek, and Sophos firewalls.
• At least 3 years of experience as a Technical Engineer or similar role within an IT support environment.
• Recognized certifications (MCSE, CCNP, HP ASE).
• Foundation Certificate in ITIL.
• Previous MSP experience.
• Experience with cloud-based managed service platforms.
• VoIP knowledge, preferably Gamma.
• Knowledge of Cisco or HP switch and router infrastructure.
• Knowledge of scripting in PowerShell, batch files, or VBScripts.
• Network security technologies including IDS/IPS.
• Support experience with Apple products.
• Knowledge of desktop imaging software/services.