IT Engineer - Applications / Infrastructure

ZipRecruiter; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An impressive wealth management firm is seeking an experienced IT Support Engineer to join their dynamic IT Infrastructure Team. This role is pivotal in supporting day-to-day IT operations and managing critical projects, ensuring the smooth functioning of Windows servers and desktops. You will be responsible for monitoring backups, managing Active Directory, and providing second-line user support for various applications. If you thrive in a fast-paced environment and have a passion for IT infrastructure, this opportunity is perfect for you. Join a forward-thinking company and make a significant impact on their IT projects.

Qualifications

• Experience in Windows Administration and Active Directory management.
• Proficient in VMWare environments and MDM systems.

Responsibilities

• Support Windows Server and Desktop Administration tasks.
• Manage backups and perform Windows patching.

Skills

Windows Administration

Active Directory Management

VMWare vSphere

VMWare Horizon

MDM Systems

Office 365 Support

Network Troubleshooting

Windows Patching

Tools

Veeam

VMWare

Workspace One

AWS

Job description

Job Description

We are hiring an experienced IT Engineer with strong experience across Infrastructure and Applications to join an impressive wealth management firm, on an exciting and critical project.

JOB TITLE

IT Support Engineer

GRADE

Officer

JOB PURPOSE:

Work within the IT Infrastructure Team to support their day-to-day tasks and ongoing projects, including user support, under the management and guidance of the IT Infrastructure Team Manager.

KEY RESPONSIBILITIES:

As Officer within the IT Infrastructure Team of the Information Technology Department

Primary Tasks

Working as part of the IT Infrastructure Team, you will be required to support and manage all aspects of Windows Server and Desktop Administration, including but not limited to:

1. Carry out Infrastructure Checks based on Daily and Monthly Checklists.
2. Monitor and Maintain Backups using Veeam software.
3. Use VMWare vSphere (On-Premise) to create and manage servers.
4. Use VMWare Horizon (On-Premise) to provide Non-Persistent desktop pools, including management of Golden Images.
5. Manage and Create Active Directory Group Policies to support desktop and server standards, including:
   • Security Hardening Servers and Desktops to CIS Standards.
   • Controlling ODBC configurations.
   • Controlling the deployment of security certificates.
   • Running scripts at logon or startup.
   • Application Control/Lock Down.
6. Support Workspace One MDM system to control WFH devices and company phones.
7. Support DNS and DHCP changes as required.
8. Perform Windows Patching.

Secondary Tasks

1. Provide 'Second Line' User Support for issues including but not limited to:

• Office 365 applications (Outlook, Excel, Word, Access, PowerPoint)
• File Restores using Veeam
• Peripheral issues
• Investigations into Email flow problems
• Meeting Room Support - Projector, Desktop, TV, and Sound issues
• User Account Unlocking (Windows and other applications)
• Primary Investigation and escalation of network issues

QUALIFICATIONS AND EXPERIENCE:

• Experience of Windows Administration in a Domain environment, including full management of Active Directory features (GPO, DNS, DHCP, etc.)
• Experience of Windows Operating System hardening to CIS standards.
• Experience of using On-Premises VMWare in a Server and Horizon desktop environment.
• Experience of Storage Provisioning and Management in VMware.
• Experience of MDM systems, ideally WorkSpace One/Airwatch.
• Experience of AWS server and storage deployments.
• Experience supporting Video Conferencing Platforms (Zoom, Teams, etc.).
• Experience supporting users remotely via chat and screen sharing.

Location: Liverpool Street
Rate: £220 a day
IR35: Inside (PAYE)
Duration: Initially, 12 months

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.