IT Engineer

Project Start Recruitment Solutions; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking IT Engineers across the UK for a non-technical role in a major retail rollout of EPOS equipment. Responsibilities include diagnosing faults, installing IT equipment, and providing support. Ideal candidates will have hardware break/fix experience and strong customer service skills. Competitive daily rates and company benefits are offered.

Benefits

Company Van Provided

Fuel Card

Overtime available

Qualifications

• Experience in EPOS terminal upgrades.
• Proficiency in printer installations and upgrades.
• Ability to troubleshoot hardware issues effectively.

Responsibilities

• Diagnose and resolve hardware/server/storage faults.
• Install, configure, and maintain IT equipment.
• Provide on-site & remote technical support.

Skills

EPOS Terminal Upgrade Installation

Printer installs and upgrades

Hardware break/fix experience

Strong troubleshooting & customer service skills

Punctual, reliable, flexible, proactive, and willing to learn

Job description

Overview

COMPANY OVERVIEW

Our client is a privately owned company operating in the Information Technology / Hardware Support and IT Asset Lifecycle sectors. They were founded in the late 1980s and have head offices in Leicester. The company provides a full suite of services focused on hardware / IT lifecycle, largely for resellers. Key service areas include:

• Hardware Support
• Inventory Management
• Secure Data Disposal
• UPS / Power Systems Support
• Hardware Supply
• Asset Repairs

THEIR COMPANY USP s

• Channel-Only, White-Label Service Model
• End-to-End, In-House IT Lifecycle Management
• Nationwide Reach with 20+ Forward Stocking Locations (FSLs)
• Security and Compliance Expertise
• Sustainability and Repair-First Ethos
• Flexible, Modular Service Offering
• Highly Trained In-House Engineers & 24/7 Support
• Proven Reliability and Longevity

Job Purpose

Due to a large retail contact being won, we are looking for IT Engineers to carry out a non-technical role for a major nationwide retail rollout of EPOS equipment, where assembly and fitting of units is required.

We are looking for a number of Field Service Engineers to join their existing team across the UK in the following areas on a subcontract basis:

• London and South East
• North West
• Midlands
• Yorkshire
• North East (Newcastle)
• South West
• South Wales
• Scotland

You will deliver on-site and remote support for servers, storage, and networking systems. You will work with leading vendors (HPE, Dell, IBM, Lenovo, EMC, NetApp, Hitachi, Cisco), resolving hardware break/fix incidents and supporting customer IT infrastructure.

Job Responsibilities

• Diagnose and resolve hardware/server/storage faults
• Install, configure, and maintain IT equipment
• Provide on-site & remote technical support
• Collaborate with teams to meet SLAs

Skills & Experience Required

• EPOS Terminal Upgrade Installation
• Printer installs and upgrades
• Hardware break/fix experience
• Strong troubleshooting & customer service skills
• The person - punctual, reliable, flexible, proactive, and willing to learn

Benefits & Hours

• Rate - £140 - £150 per day (DOE)
• Company Van Provided + Fuel Card
• Monday to Friday
• 8am – 5pm
• 5 x installs per day (approx. 1 hr installs)
• Contract duration October 2025 – July 2026
• Weekend work & Overtime available

Please call Clare or text on (phone number removed) for more detail and please apply to this advert to prompt a call back.