IT Engineer

Huawei Technologies Research & Development (UK) Ltd; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company is seeking an experienced IT Engineer to support and optimize their global IT environment in Ipswich. The ideal candidate will have over 3 years of experience in IT infrastructure and advanced networking knowledge. Responsibilities include designing IT solutions, providing end-user support, and maintaining critical infrastructure. The role offers a 12-month contract with potential extensions.

Qualifications

• 3+ years in enterprise IT infrastructure (Wintel/Networking).
• Endpoint security knowledge required (encryption/patching/2FA).
• Experience with VoIP and video conferencing.

Responsibilities

• Design, implement, and maintain IT infrastructure solutions.
• Implement secure hybrid cloud architectures.
• Provide desktop support for employees, including VIPs.

Skills

Advanced networking knowledge

Strong problem-solving skills

Teamwork

Communication skills

Ability to work after-hours/weekends

Education

Microsoft certifications (Windows Server 2012R2/2016/2019)

Tools

VMware

Hyper-V

CCTV

Job description

Job Summary

We are seeking an experienced IT Engineer to support and optimize our global IT environment. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.

Key Responsibilities:

1. Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing support for cloud and local server-based business critical systems and security systems.
2. Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments.
3. Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments.
4. Design and manage network solutions including MPLS, VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture, wireless networks (AC/AP), Firewall configuration and management.
5. Troubleshoot advanced network issues (routing, switching, VoIP).
6. Deploy and maintain Windows/Linux server environments, virtualization platforms, storage solutions, backup systems, VoIP, and video conference systems.
7. Implement and manage endpoint protection solutions (antivirus/encryption), patch management systems, and two-factor authentication infrastructure.
8. Ensure compliance with enterprise security policies.
9. Provide desktop support (in-person/remote) for employees, including VIPs.
10. Support onboarding/offboarding (system deployment, IT inductions).
11. Conduct IT training and maintain support documentation.
12. Perform O&M for industrial PCs (production line support, backups, fault resolution).
13. Maintain door access/CCTV systems and video conferencing equipment.
14. Participate in after-hours/Weekend support (remote or onsite).
15. Ensure IT environments comply with company global security policies.
16. Work with global IT teams to innovate solutions aligned with business needs.
17. Manage asset lifecycle (inventory, audits, decommissioning).

This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited.

Person Specification:

Required:

• 3+ years in enterprise IT infrastructure (Wintel/Networking).
• Advanced networking knowledge: Routing/switching (CCNA or equivalent).
• Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
• Virtualization (VMware/Hyper-V), VoIP, video conferencing.
• Endpoint security (encryption/patching/2FA).
• Strong problem-solving, teamwork, and communication skills.
• Ability to work after-hours/weekends.

Desired:

• CCNP, MCSE, or other relevant certifications.
• Experience with security support systems (CCTV, Door Access, Visitor Systems).
• Multilingual proficiency (e.g., Mandarin) for global collaboration.

Additional Information

• Candidates must be eligible to, and hold all relevant finalised paperwork, to live and work in the UK. Copies of Passports and Visas will be requested. Please note we do not offer sponsorship for this role at this current time or the foreseeable future.

This is initially a 12-month temp/agency worker contract, to be extended for further 12-month periods dependent on performance and workload. Assignments are renewed on the 31st December each year.

Huawei Research And Development UK Limited Overview

Huawei’s vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward.

About Huawei Research And Development UK Limited

Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world.

Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. We will drive ubiquitous connectivity, promote equal access to networks, bring cloud and AI to all regions, and build digital platforms to enhance industry agility and efficiency. We are committed to innovation and collaboration, working closely with academic institutions and technology partners worldwide.