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An established industry player is seeking an IT Engineer to provide desktop and remote support. This role involves working mainly with HP hardware and supporting a Windows environment. The ideal candidate will have experience with mobile device support and a strong focus on customer service. Join a diverse and inclusive team dedicated to digital transformation and operational excellence. This is a fantastic opportunity to contract with a reputable organization and contribute to high-quality technology solutions. If you're passionate about technology and user support, this role is perfect for you.
Social network you want to login/join with:
– ideally SC Cleared or willing to go through SC clearance.
Mon – Fri – 8am – 4:30pm
To start July 2024 – Contract Role
£ UMB rate / £ plus hols pay PAYE.
Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world’s greatest organisations. They provide full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They prioritize productivity, operational efficiency, customer excellence, and quality in all they do. Their technology enables mobilised teams to provide high-quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter, being diverse, flexible, and open.
IT Engineer based in Edinburgh, hours per day.
To provide desktop support to users on site. The Engineer is also required to provide remote support to users based in other locations, which are in London and Leeds, as well as home locations.
On site - Supporting mainly HP kit, peripherals such as docking stations, keyboards & mice, and iPhones. Supporting Windows 10 / Windows 11 environment, MS Outlook and Office 2016, Samsung Phones, software installation and configuration including application support, cabling and patching knowledge and understanding, good knowledge of iPhone & Samsung phone support. Knowledge of video conferencing and telephony support preferred but not essential. High level of administration, call management, and accountability. The site is a one-man site, but there will be a central point of contact for the users on site, and support will be given from London when required.
Well-established onsite working environments, diverse and inclusive team, high ethos and purpose-driven organisation, opportunity to contract for a reputable and growing organisation.