IT Engineer

Edinburgh Napier University; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

41 days annual leave

Pension scheme

Flexible working

Professional development

Job summary

Edinburgh Napier University is offering a great entry point into professional IT engineering within our Networks & Infrastructure team. This graduate role is based at Craiglockhart Campus and supports network services that underpin teaching, research and innovation.

You’ll work with experienced engineers, gain exposure to enterprise-scale technologies and pursue industry-recognised certifications. You’ll develop practical networking and infrastructure skills through mentor-led learning, hands-on

Qualifications

• Foundation in networking from studies, placements, internships or projects.
• Interest in enterprise networking and infrastructure technologies.
• Willingness to pursue industry certifications.

Responsibilities

• Respond to IT support requests within agreed service levels.
• Assist with operation and maintenance of the university's data network.
• Support routine operational activities including monitoring and security responsibilities.
• Collaborate with senior engineers to resolve technical issues.
• Contribute to performance monitoring and service improvements.

Skills

Enthusiasm for technology

Willingness to learn

Problem solving

Organisational/time management

Communication skills

Team collaboration

Continuous learning mindset

Education

Networking fundamentals background

Tools

Networking hardware knowledge

Data centre networking (Fibre Channel, NSX)

Firewalls and network security

DNS/DHCP/IPAM

Job description

Launch your IT career at one of the UK's leading universities

Are you a recent graduate with a passion for technology, networking and problem-solving? This role would suit a recent Graduate looking to join our Networks & Infrastructure team. It’s an exciting opportunity to start your career in a large and complex IT environment, working on the network services that underpin world-class teaching, research and innovation.

As part of the University's Information Services (IS) team, you'll join one of the largest professional services departments within the University. Information Services delivers the technology, systems and digital infrastructure that support teaching, research and university operations, helping thousands of students and staff stay connected every day.

You’ll gain exposure to enterprise-scale technologies, collaborate with experienced engineers and technical specialists, and have the opportunity to develop your expertise in networking and infrastructure while working towards industry-recognised certifications.

We invest in our people and will support your personal and professional development through mentoring, training and hands‑on experience in a wide range of technologies.

This role will be 5 days a week on our Craiglockhart Campus

What you’ll be doing

• Responding to and resolving IT support requests within agreed service levels.
• Assisting with the operation and maintenance of the University's data network.
• Supporting routine operational activities, including monitoring, compliance and security responsibilities.
• Working with senior engineers to investigate and resolve technical issues.
• Contributing to system performance monitoring, capacity planning and service improvement activities.
• Assisting in the testing and evaluation of new hardware, software and cloud‑based technologies.
• Maintaining technical documentation and knowledge‑sharing resources.
• Supporting disaster recovery and business continuity exercises.
• Collaborating with colleagues, suppliers and technical specialists across the University.
• Developing your technical skills through structured learning and practical experience.

What we’re looking for

• A genuine enthusiasm for technology, a willingness to learn, and a desire to build a career in networking and infrastructure.
• Strong problem‑solving and analytical skills.
• Good organisational and time management abilities.
• Excellent communication and interpersonal skills.
• A collaborative approach and the ability to work effectively within a team.
• A passion for continuous learning and keeping up to date with emerging technologies.

Technical interests we’d love to see

We’re interested in candidates who have developed a foundation in networking through their studies, personal projects, placements, internships, certifications, home labs or other practical experience.

We would particularly like to hear from candidates with knowledge of, interest in, or exposure to some of the following areas:

• LAN and WLAN systems and infrastructure
• Network switching and routing
• Data centre networking technologies (including Fibre Channel and VMware NSX)
• Firewalls and network security
• DDI services (DHCP, DNS and IP Address Management)
• Hardware load balancing

What you’ll gain

• A fantastic first step into a professional IT engineering career.
• Exposure to enterprise networking technologies in a large-scale environment.
• Training, mentoring and support from experienced engineers.
• Opportunities to gain industry‑recognised certifications.
• Experience working on services that directly support teaching, research and innovation.
• A collaborative, inclusive and supportive team environment.
• The opportunity to make a real impact across a leading university.

Join us and help power the digital infrastructure behind a world-class university.

We offer 41 days annual leave (includes bank holidays), a generous pension scheme (17.6%), flexible working and professional development opportunities.

Additional Information:

This vacancy will remain open on an ongoing basis; however, the advertisement may close earlier if a suitable candidate is identified and appointed. Hence, early applications are encouraged.

On this occasion, the University will not consider applicants requiring sponsorship or visa support for this role. International applicants will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.