IT Desktop Support Officer (Cambridgeshire) (Dispatch/On Demand Request)

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IT Desktop Support Officer (Cambridgeshire) (Dispatch/On Demand Request), Cambridge

Client:

Axiom Technologies

Location:

Cambridge, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

60423efee801

Job Views:

13

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.

We are looking for a capable resource to coordinate activities ranging from simple tasks to complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.

IT Skills and Experience

• Experience troubleshooting computer OS and peripherals
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware and software installation (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation and troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Advanced troubleshooting skills for Windows, Apple, and virtual OS
• Ability to manage time and resources effectively under pressure

Personal Attributes

• Good knowledge of infrastructure support
• Strong analytical and problem-solving skills
• Well-organized and detail-oriented
• Excellent communication skills, both oral and written
• Passionate about delivering quality work
• Ability to work independently and collaboratively
• Self-motivated and innovative
• Appreciation for simple, elegant, and effective solutions
• Ability to handle confidential information appropriately

In-depth knowledge of:

• Microsoft Office applications
• PC/Laptop hardware and peripherals, including printers

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least one of the following:

• PC/Laptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a similar role

• Minimum 2 years of relevant experience
• Freshers and IT students with IT backgrounds are welcome
• Willing to travel 12-18 miles as required
• Freelancers may apply

Next steps

If you are seeking a new challenge and wish to apply, please forward your resume to @