IT Desktop Support- Chelmsford,

Axiom Technologies; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Axiom Technologies is seeking an IT Support professional to support optimal service delivery within the desktop environment. This role involves troubleshooting, user assistance, and requires strong knowledge in operating systems and technical support. Ideal candidates will have relevant IT certifications and at least 2 years of experience, though freshers may also apply.

Qualifications

• At least 2 years of relevant IT support experience.
• Relevant certifications (e.g., A+, MCITP) preferred.
• Freshers and IT students with related backgrounds welcome.

Responsibilities

• Provide onsite/on-call assistance to end-users.
• Perform hardware and software installations.
• Handle troubleshooting for various technologies.

Skills

Troubleshooting computer OS and peripherals

Communication skills

Advanced troubleshooting skills

Analytical and problem-solving skills

Customer service skills

Education

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

Active Directory

SCCM

Job description

Client:

Axiom Technologies

Location:

Not specified

Job Category:

Other

EU work permit required:

Yes

Job Reference:

962d266ecb9d

Job Views:

32

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about our services.

We are seeking a capable resource to coordinate activities ranging from simple tasks to complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop environment to ensure optimal service delivery.

IT Skills and Experience

• Experience with troubleshooting computer OS and peripherals
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware and software installation (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Proficiency in MS Office tools installation and troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Advanced troubleshooting skills across Windows, Apple, and virtual OS
• Ability to manage time and resources effectively under pressure

Personal Attributes

• Good knowledge of infrastructure support
• Strong analytical and problem-solving skills
• Well-organized and detail-oriented
• Excellent communication skills, both oral and written
• Passionate about delivering quality work
• Ability to work independently and in teams
• Self-motivated and innovative
• Preference for simple, elegant, and effective solutions
• Ability to handle confidential information responsibly

In-depth knowledge of:

• Microsoft Office applications
• PC/Laptop hardware and peripherals, including printers

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least one of the following:

• PC/Laptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a similar role

• Minimum 2 years of relevant experience
• Freshers and IT students with relevant backgrounds are welcome
• Willing to travel 12-18 miles as required
• Freelancers may apply

Next Steps

If you are seeking a new challenge and wish to apply, please send your resume to the provided contact.

Note: If you do not hold a passport for the country of the vacancy, a work permit may be required. Please check our blog for more information.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application.

Created on 22/06/2025 by TN United Kingdom