IT Desktop Support

JR United Kingdom; Luton; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading employer in Hull seeks an IT Desktop Support Engineer to enhance their IT Support Team. This full-time position involves providing technical support for a variety of IT incidents and requests while ensuring effective resolution for hardware, software, and network challenges. Candidates should demonstrate strong experience in desktop support, particularly with mobile devices and MS Windows OS.

Benefits

Free Parking

Qualifications

• Proven experience in Desktop Support or IT Engineer role, ideally 2nd line or above.
• Strong experience of supporting mobile devices and excellent knowledge of MS Windows OS.
• Knowledge of ITIL and Cisco preferred.

Responsibilities

• Provide support for incidents and IT issues across multiple sites.
• Build and install PCs, support hardware like printers and mobile devices.
• Troubleshoot and resolve hardware, software, and network issues.

Skills

Troubleshooting

Knowledge of O365

Networking

MS Intune

Android / iOS Support

MS Windows OS

Job description

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IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO £34,000 + BENEFITS
FT ON SITE
Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.
What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to £34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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