IT Desktop Support

JR United Kingdom; Ipswich; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading company based in Hull is seeking an IT Desktop Support Engineer to enhance its IT Support Team. The successful candidate will be responsible for incidents, IT issues, and requests across multiple sites, including hardware and software support. Candidates must have strong experience with mobile devices, O365, and troubleshooting. Competitive salary up to £34,000 along with benefits and free parking.

Benefits

Free Parking

Qualifications

• Proven experience in a similar Desktop Support or IT Engineer position.
• Ideally at least 2nd line support experience.
• Knowledge of ITIL and Cisco preferred.

Responsibilities

• Building and installing PCs.
• Supporting hardware issues including printers, scanners, and mobile devices.
• Troubleshooting and resolving issues related to hardware, software, and networks.

Skills

Troubleshooting

Support of Mobile devices

Knowledge of O365

Knowledge of Networks

Knowledge of MS Intune

PC Building

Understanding of MS Windows OS

Job description

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IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO £34,000 + BENEFITS
FT ON SITE
Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.
What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to £34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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