IT Desktop Support

Hays; Hull and East Yorkshire; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading company in Hull seeks an IT Desktop Support Engineer to bolster their support team. The role involves troubleshooting and resolving hardware and software issues, as well as providing support for various devices. Ideal candidates will have experience in desktop support with knowledge of ITIL, networking, and mobile platforms. This full-time position offers an annual salary of up to £34,000 plus benefits, including free parking.

Benefits

Free Parking

Qualifications

• Demonstrated experience in a similar IT support position, ideally 2nd line or above.
• Strong experience supporting mobile devices and excellent knowledge of Windows OS.
• Preferred knowledge of ITIL and Cisco.

Responsibilities

• Support incidents, IT issues and requests across multiple sites.
• Build and install PCs, and troubleshoot hardware, software, and network issues.

Skills

Troubleshooting

O365

Mobile devices support (Android/iOS)

MS Windows OS

Network knowledge

Education

Experience in Desktop Support / IT Engineer roles

Tools

ITIL

Cisco

MS Intune

Job description

IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO £34,000 + BENEFITS
FT ON SITE


Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.


What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.


What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to £34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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