IT Desktop Support

JR United Kingdom; Bedford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A major employer in the Hull region seeks an IT Desktop Support Engineer to enhance their IT support team. In this full-time role, you will manage incidents and requests, providing hardware and software troubleshooting support. Ideal candidates will have experience in similar positions and knowledge of vital technologies like O365 and core networking principles.

Benefits

Free Parking

Qualifications

• Proven experience in IT desktop support, ideally at 2nd line level.
• Knowledge of ITIL & Cisco preferred.
• Strong experience with hardware, O365, and mobile device support.

Responsibilities

• Provide support for incidents, IT issues, and requests across multiple sites.
• Build and install PCs, troubleshoot hardware and software issues.

Skills

Troubleshooting

Hardware Support

O365

MS Intune

Networks

Mobile Devices Support

MS Windows OS

Job description

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IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO £34,000 + BENEFITS
FT ON SITE
Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.
What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to £34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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