IT Delivery Team Member

TN United Kingdom; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an ambitious IT Delivery Team Member to join their high-level team in Gloucestershire. This role focuses on providing 2nd Line IT Support and involves setting up device hardware for site staff. You'll collaborate closely with a skilled team, leveraging your IT knowledge to ensure quality support and service. This unique opportunity offers a chance to work on impactful projects in a supportive environment that values diversity and inclusion. If you're ready for a challenge and want to make a difference, apply today!

Qualifications

• Experience in providing second line IT support.
• Familiarity with device setup and asset management.

Responsibilities

• Investigate IT faults and arrange in-person appointments.
• Set up devices and coordinate their delivery/collection.
• Maintain software/system assets for auditing.

Skills

IT technical knowledge

IT Support experience

Cloud services

Microsoft 365

Azure AD

Intune

Job description

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Onsite in Gloucestershire Contract £330-£400 per day inside IR35

Job Title: IT Delivery Team Member

We're currently seeking an accomplished and highly ambitious IT Delivery Team Member to work with our exceptional client, a world-class brand in a secure environment. The IT Delivery Team Member role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. These contract roles will require you to conduct security clearance prior to assignment and are based onsite in Gloucestershire.

To support our mission, we are looking to recruit an enthusiastic member to join our IT Delivery team. This role specializes in 2nd Line IT Support and the preparation and delivery of device hardware used by site staff. You will work closely with other members of the support team and the developer community across various sites in the UK. You will use best practices to ensure you provide quality support and service for the systems and hardware we supply to our users.

Role Responsibilities:

1. Provide second line IT support: Investigate IT faults, arrange in-person appointments for fault resolution or device replacement, and roll out new technologies.
2. Device setup: Set up devices and coordinate their delivery/collection within the user community.
3. Asset management: Help maintain software/system assets, ensuring information is up-to-date for auditing purposes.
4. Procurement: Raise requisitions and liaise with core suppliers and Commercial colleagues for IT assets.
5. Relationship management: Maintain positive working relationships with related teams.

Skills/Experience:

• IT technical knowledge or previous IT Support experience
• Interest in new and existing technologies such as cloud services and O365
• Knowledge of Microsoft 365, Azure AD, and Intune

In return:

You'll join an ambitious, high-level team of like-minded and highly skilled individuals, all focused on delivering the best outcomes. We are committed to recruiting a diverse and inclusive team, providing a supportive and safe environment where people can bring their authentic selves to work and perform at their best. This is a unique opportunity to step away from the mundane and forge a new path working on impactful projects.

If you're ready for a challenge like no other, apply today.