IT Delivery Manager

Here at YBS we are embarking on the next stage of our ambitious transformation which brings our IT Engineering colleagues into the heart of enabling our strategy, working in partnership with our business teams and removing barriers to optimise our delivery of value to members.

This a fantastic opportunity for an IT Delivery Manager to join our newly established Solutions Delivery - Engineering Team. The role focuses on ensuring efficient and effective value delivery across IT Engineering by overseeing work throughput across various activity streams and collaborating with all IT Engineering teams. This position also involves delivering consistent executive-level updates that highlight the holistic value of IT delivery, alongside managing incoming demand and supporting broader BAU services.

Using established delivery frameworks, the IT Delivery Manager will apply their expertise and influence to maintain continuous oversight of delivery. They will ensure a clear understanding of the full scope of activities within the teams, aligning efforts with broader change management frameworks. This includes managing dependencies, risks, and issues through tracking and escalation, as well as supporting the integration of Audit and Regulatory work.

Strengthening connections with colleagues across Business and Change Delivery is essential for enhancing communication and fostering collaboration. You’ll get to expand your knowledge, build valuable networks, and contribute to meaningful change within an organisation that genuinely cares.

This is a hybrid role with remote working plus one day per week in our Leeds or Bradford offices.

About the role

You’ll play a vital role in collaborating with Engineering and Project teams to facilitate effective and timely decision-making. Your efforts will ensure a steady pace of change aligned with the strategic goals, milestones, and ambitions set by senior leaders. Additionally, you will provide continuous insights to these leaders regarding the capacity of our Engineering teams, factoring in both ongoing projects and new demands. You will:

1. Lead internal planning and provide planning expertise, drawing on multiple strands of resources and dependencies across both the IT function and incoming dependencies from our strategic and delivery roadmaps.
2. Contribute to quarterly/annual forecasting, supporting the leadership teams in achieving accurate and timely plans.
3. Be accountable for ongoing visibility of high-level plans to inform lower-level work force planning, working in conjunction with change & release to provide continuous flow.
4. Provide constant oversight of delivery, understanding the breadth of activities flowing through the teams, ensuring alignment with the wider change management frameworks including dependency, risk and issue management (tracking and escalation), support the inclusion of Audit and Regulatory work.
5. Lead a team of IT Delivery Leads providing capability across the Engineering teams and the necessary projects.
6. Support the overall cost centre management processes and incoming IT costs from delivery of new or upgraded technology, by ensuring the IT and project budgets have accounted for all aspects of delivery; across people/infrastructure/services.
7. Track capacity of the Engineering teams and overarching skills view, working with IT Engineering Leads to influence the future skills of the teams and support training and recruitment, facilitating realignment of resources to demand (skills/resource planning).
8. Act as a central hub for communication - sharing updates on team performance, project timelines, and key milestones. Disseminate these insights broadly to service stakeholders, including Transformation Leads and Directors/Sponsors responsible for change initiatives.

About you

You’ll have previous project/change management experience within both an Agile and Waterfall delivery team with the ability to influence and challenge constructively. In addition, you’ll be able to demonstrate:

1. Experience of delivering complex change across people, process, and technology change via a range of methodologies including Waterfall and Agile.
2. Knowledge and understanding of Information Technology with a strong external perspective of developments in Technology and Innovation including, but not limited to, digitalisation, cloud technologies, APIs, data management, automation.
3. Strong communication skills with the ability to produce and translate technical information for a broad range of stakeholders.
4. Experience of managing budgets and resources.
5. Ability to work with autonomy and make operational decisions, converting strategic priorities and goals into operational plans.
6. Excellent business relationship, stakeholder management, influencing and negotiation skills.
7. Experience in developing and facilitating workshops with multi-disciplined teams.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

1. Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
2. Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
3. Pension: We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
4. Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
5. My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk.