IT Delivery Lead

Medical Protection Society; Leeds; Hybrid; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonus

Pension 11%

25 days annual leave

Private Medical Cover

Car Salary Sacrifice

Death in service x6

Wellbeing support

Hybrid working

Inclusive culture

Job summary

Medical Protection Society (MPS) in Leeds is seeking an IT Delivery Lead to own end-to-end delivery of technology programmes across several towers. This role blends strategic leadership with hands-on delivery in a hybrid, 2 days on site.

Salary £75,000–£85,000, fixed-term 12 months, full-time. You will partner with Platform, DevOps, Infrastructure and PMO/TMO, drive Agile practices, build delivery teams including vendors, and establish KPIs to measure value and improvement.

Qualifications

• Degree or equivalent practical experience in a related field.
• Experience delivering technology programmes in Agile, Waterfall or hybrid environments.
• Proven leadership of technology delivery teams in complex organisations.
• Strong technical understanding and ability to engage with both technical and business stakeholders.
• Excellent communication and relationship-building skills with senior stakeholders.

Responsibilities

• Oversee end-to-end delivery of projects, initiatives, changes and fixes.
• Lead delivery from requirements through design, development, testing, and support.
• Drive Agile/Iterative ways of working and delivery controls.
• Coordinate cross-functional teams and vendor resources to meet priorities.
• Develop delivery metrics and KPIs to measure performance and improvement.
• Build strong relationships with business stakeholders and technology partners.

Skills

Communication

Agile delivery

Leadership

Stakeholder mgmt

Change management

Problem solving

Analytical thinking

Education

Degree in CS/IS/BA

Job description

Role Title:: IT Delivery Lead | Location: Leeds (Hybrid – 2 days per week on site) | Contract: Fixed Term Contract (12 months) | Working Pattern: Full Time | Salary: £75,000 - £85,000

IT Delivery Lead – Deliver, Run and Continuously Improve Business-Critical Technology Services

• Oversee the end-to-end delivery of projects, initiatives, change requests, and production fixes across one or more technology towers.
• Manage technical delivery from requirements and design through development, testing, implementation, and support.
• Able to operate effectively in ambiguity, bringing clarity, structure and momentum to evolving priorities and incomplete problem definition.
• Act as the primary point of contact for technology delivery, ensuring clear communication and alignment with stakeholders.
• Drive Agile/Iterative ways of working, embedding consistent processes, workload planning, and delivery controls across teams.
• Coordinate cross-functional teams, removing impediments and ensuring delivery priorities are achieved.
• Partner with Platform, DevOps, Infrastructure, Operations, InfoSec, and PMO/TMO teams to optimise delivery outcomes.
• Establish and manage flexible delivery teams, including vendor and third-party resources, to support strategic change programmes.
• Develop and track delivery metrics and KPIs to measure performance and drive continuous improvement.
• Build strong relationships with business stakeholders and strategic technology partners to ensure successful delivery and value realisation.
• Promote best practice sharing through delivery management and Agile communities of practice.
• Develop a strong understanding of the technology landscape to effectively translate business and programme requirements into delivery plans.
• Lead and develop a talented team, fostering a high-performing, collaborative, and continuously improving delivery culture.

We are looking for:

• Degree qualified in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent practical experience.
• Experience delivering technology programmes and projects within Agile, Waterfall, or hybrid delivery environments.
• Proven experience leading technology delivery teams and driving successful project outcomes in complex organisational environments.
• Strong technical understanding with the ability to engage effectively with both technical and business stakeholders.
• Excellent communication, influencing, and relationship-building skills, with the ability to gain commitment and drive alignment across diverse stakeholder groups.
• Strong financial and commercial awareness, including experience supporting business cases, value delivery, and investment decisions.
• Demonstrated ability to build trusted relationships and manage senior stakeholders across technology and business functions.
• Experience working in multinational, cross-functional environments and leading teams through change and transformation initiatives.
• Proven ability to mobilise and influence individuals and teams beyond direct reporting lines to achieve strategic objectives.
• Excellent problem-solving and analytical skills, with a focus on identifying and addressing root causes.
• Experience supporting or leading digital transformation programmes and establishing high-performing product, platform, or delivery teams.
• Strong understanding of Agile delivery principles, governance, risk management, and continuous improvement practices.

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements.

We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

In return, we can offer you:

• Discretionary on-target bonus of 10%. Up to a max 20% based on performance
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave.
• Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement
• A culture that promotes inclusivity, wellbeing and rewards hard work

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of over 350,000 Members around the world. We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core.