IT Cyber Security Apprentice

Getting In Limited; Liverpool; On-site; GBP 16,000 - 22,000; Full time

Job summary

Join a dedicated team as an IT Cyber Security Apprentice with opportunities for hands-on experience in infrastructure and security. You'll learn to monitor security alerts, assist in incident responses, and gain invaluable skills in a supportive and diverse environment while contributing to a meaningful social purpose.

Benefits

Commitment to Equality, Diversity and Inclusion

Qualifications

• Possession of a valid driving license and access to a vehicle.
• Looking to develop a career in IT with a focus on Cyber Security.

Responsibilities

• Assist in monitoring security alerts and respond to potential threats.
• Participate in incident response activities and document security incidents.
• Provide first-line support on incidents and service requests.

Skills

IT skills

Customer care skills

Team working

Job description

What do you want to search? Keyword Apprenticeship Type Location

IT Cyber Security Apprentice

IT Cyber Security Apprentice

, Apply From: 01/06/2025

Learning Provider

Delivered by QA LIMITED

Employer

Plus Dane Housing Group Limited

Vacancy Description

PLEASE NOTE: Possession of a valid driving license and access to a vehicle is essential, as the role requires travel to offices in Liverpool (L3 4AE), Cheshire (CW12 1DT), and Runcorn, as well as visits to various sites across Merseyside and Cheshire.

Initially, there will be up to 4 days working out of our Liverpool and or Cheshire office to deliver shadowing of the team functions and processes or as the business requires.

We are excited to be recruiting an IT Cyber Security Apprentice who will have the opportunity to work as part of the infrastructure team within the broader IT Department.

You will assist the team in accordance with health and safety regulations and will be given an opportunity to gain skills alongside your apprenticeship qualification. The ideal candidate will be looking to develop a career which gives you the opportunity to develop your skills in IT, with a particular flare for infrastructure and Cyber Security and along with your customer service, communication, and people skills.

• Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners
• Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners
• Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners
• Security Tools Management: Learn to use and manage various security tools and technologies
• Support: Provide first-line support on incidents and service requests over the telephone, email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business
• Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies
• Administration: Complete general administrative tasks within the team such as managing inboxes, managing PO’s and other administrative tasks within the service area
• Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer

Key Details

Vacancy Title

IT Cyber Security Apprentice

Employer Description

We are a housing association with a strong social purpose. We employ almost 600 people and have more than 13,500 homes across Merseyside and Cheshire. We are an ambitious organisation striving to provide the very best possible services to over 30,000 customers who live in our homes. What unites us, as a team of colleagues, is our social purpose, strong values base and the positive impact that we can have on the communities our customers live in. We are committed to providing safe and secure homes for our customers, as well as delivering services that support them to live happy, healthy and fulfilled lives. At Plus Dane we are committed to Equality, Diversity and Inclusion. We encourage applications from all diverse backgrounds and all ages. If you have just left education, returning from a career break, or looking for a new direction we would love to hear from you.

Vacancy Location

Atlantic Pavilion Salt House Quay Liverpool L3 4AE

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000322837

Key Dates

Apply From

01/06/2025

Closing Date For Applications

2025-06-20 23:59:59

Interview Begin From

Possible Start Date

2025-09-01 00:00:00

Training

Training to be Provided

Why choose our Cyber Defender & Responder Level 4 apprenticeship?

The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.

QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships.

The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.

QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:

• Develop problem-solving and critical thinking skills in a safe, but realistic environment
• Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for objective assessment
• Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges

Learning Provider

QA LIMITED

Skills Required

IT skillsCustomer care skillsTeam working

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