IT CRM Implementation Consultant - Berkshire

GMA Consulting; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A consultancy firm in the United Kingdom is seeking a skilled professional in project management to oversee CRM deployments and client interactions. The ideal candidate should have strong customer liaison skills, experience managing project deliveries, and the ability to collaborate effectively across all organizational levels. This role offers an opportunity to engage with clients from initial deployment through to post-sales activity, emphasizing excellence in service delivery.

Qualifications

• Experience in project management of new implementations, especially CRM deployments.
• Excellent people and customer liaison skills.
• Ability to work with all levels of staff and clients.

Responsibilities

• Manage project and system implementations for clients.
• Oversee rolling out and managing CRM deployments.
• Conduct client site visits to define requirements.

Skills

Project management

Customer liaison skills

Team collaboration

Budget management

Value addition to business propositions

Job description

Overview

My client wants to recruit a strong, customer focussed professional who is able to show experience in the following areas:

• project management of new implementations, especially CRM deployments
• excellent people and customer liaison skills and experience
• project delivery excellence
• strong team player
• able to work with all levels of staff and clients/customers
• project reviews
• budget awareness
• ability to add value to business propositions

Responsibilities and Experience

• project management of new implementations, especially CRM deployments
• excellent people and customer liaison skills and experience
• project delivery excellence
• strong team player
• able to work with all levels of staff and clients/customers
• project reviews
• budget awareness
• ability to add value to business propositions

Role on offer

• Project and system implementations
• Working with clients on current and future deployments
• Rolling out and managing CRM deployments
• Dealing excellent all round consultancy
• Managing full SDLC
• Develop best practices
• Pre and post sales activity
• Client site visits
• Defining customer requirements and presenting tailored solutions

Start date

Likely November/December start