IT Core Infrastructure Engineer 3Rd Line / Network Admin

Experis; Watford; On-site; GBP 38,000 - 42,000; Full time

Job summary

A respected technical organization in Watford is looking for an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator. This role involves providing expert-level support across multiple sites, collaborating with various teams, and enhancing IT services. Candidates should have extensive experience with Cisco networking, Windows Server, and platforms such as Microsoft 365. A competitive salary and extensive benefits are offered.

Benefits

Extensive benefits

Personal development

Training opportunities

Qualifications

• Expert-level infrastructure support across multiple sites.
• Build and manage Windows Server environments.
• Support Cisco networking, Windows Server, and Microsoft 365.

Responsibilities

• Provide expert-level infrastructure support.
• Work with various teams to maintain IT systems.
• Automate daily tasks and resolve technical issues.

Skills

Intune / Autopilot

Cisco networking

Windows Servers

Microsoft 365

PowerShell

IP telephony experience

Education

CCNA-level Cisco networking certification

Windows Server Hybrid Administrator Associate

Tools

SCCM

ITSM/ITIL tooling

Job description

Overview

IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator – Watford, Hertfordshire

Salary: £38,500pa to £41,500pa + extensive benefits, personal development & training.

Requirements: DBS Check | Full UK Driving License

Responsibilities

• Provide expert-level infrastructure support across multiple sites, including user management, system upgrades, patching, releases, and fault resolution.
• Work with infrastructure, applications support and deskside support teams to maintain group core and non-core IT systems.
• Build and manage Windows Server environments and configure Cisco switches/routers.
• Set and monitor backup routines, configure firewalls, and provide 3rd line support.
• Automate daily tasks where necessary and resolve complex technical issues.
• Support Cisco networking, firewalls, Windows Server, AD, virtualization, Microsoft 365, Azure, Intune, IP telephony, PowerShell, SCCM and Intune.
• Contribute to the ongoing management of on-premises and remote devices including desktops, laptops, tablets and mobile devices.

Technical Skills & Requirements

• Intune / Autopilot / Hybrid Network Support
• Cisco networking (routing/switching), firewalls, Wi-Fi
• Windows Servers, Active Directory, Azure Active Directory
• Microsoft 365, Intune, SCCM / Endpoint
• PowerShell and ITSM/ITIL tooling (Heat, Remedy, or ServiceNow or equivalent)
• Experience with IP telephony and device management across Windows 10/11, macOS/iOS/Android
• CCNA-level Cisco networking certification (preferred) and Windows Server Hybrid Administrator Associate or equivalent

About the Organisation

Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. The institution aims to empower individuals through skills development, training, and qualifications to improve career prospects and life opportunities.

About the Opportunity

The client is seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites.

Role Details

This is a hands-on role where you will work with infrastructure, applications support and deskside support colleagues to maintain and enhance IT services that support a wide range of educational programs, from further and higher education to apprenticeships and community learning. The role is full-time and permanent, 37 hours per week in Watford.

Application

Call John McManus at Experis IT to apply or learn more. (phone number removed)