IT Core Infrastructure Engineer 3rd Line / Network Admin

Experis; England; On-site; GBP 38,000 - 42,000; Full time

Job summary

A respected IT solutions provider in Watford is seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to deliver expert technical support. The ideal candidate will have strong skills in Cisco networking, Windows Server management, and experience with Hybrid Network support. This full-time, permanent position offers a dynamic role in a professional educational setting with a focus on skills development and training.

Benefits

Extensive Benefits

Personal Development & Training

Qualifications

• Expertise in supporting Windows Servers and configuring networking equipment.
• Hands-on experience in resolving complex infrastructure issues.
• Ability to automate daily support tasks.

Responsibilities

• Provide expert-level technical support across various sites.
• Manage user accounts and systems maintenance.
• Configure and monitor network infrastructure for performance and security.

Skills

Intune

Hybrid Network Support

Cisco Networking

Windows Servers

Active Directory

Microsoft 365

PowerShell

SCCM

Education

Cisco CCNA certification

Windows Server Hybrid Administrator Associate certification

Tools

Cisco Switches

Firewalls

Azure

Job description

Overview

IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator

Location: Watford, Hertfordshire

Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training

Requirements: DBS Check Full UK Driving License

Technical Landscape

The Technical Landscape Includes:

• Intune / Autopilot / Hybrid Network Support
• Windows 10 and 11, SCCM and/or MS Endpoint
• Intune, MS Active Directory, Azure AD
• Desktop Software Support, MS Suite of Applications
• Apple MAC, iPhones, iPads, Android
• On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices
• PowerShell, ITSM, ITIL
• IT Service Desk Software - Heat, Remedy or ServiceNow etc.

Technical Skills

Technical skills Required: Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, PowerShell, SCCM / Endpoint and Intune.

Cisco Networking

Cisco Networking: ideally CCNA Level proven in use, Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint.

Cisco and Hybrid Network Support

Cisco and Hybrid Network Support: Will make up around 30-40% of this role and while it’s not a pure Network Administrator post, you will have access to the client’s Core Infrastructure.

About the Organisation

About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities.

About the Opportunity

About the Opportunity: The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites.

About the Role

About the Role: On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution.

About the Role Requirements

About the Role Requirements: You will need to build and manage Windows Servers, configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, automation of daily tasks where necessary and resolve complex issues.

About the Technical Skills

About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune.

About You

About You: The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role.

This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs—from further and higher education to apprenticeships and community learning.

This is a full-time, permanent position, working 37 hours per week in Watford.

Call John McManus at Experis IT on (phone number removed) to apply or learn more.