IT Coordinator

UNAVAILABLE; Wales; On-site; GBP 30,000 - 45,000; Full time

Job summary

Dunbia is seeking a proactive IT support professional to assist the IT Manager. The role involves managing IT infrastructure projects, providing support for standard IT software and hardware, and ensuring compliance with policies. The ideal candidate will have strong infrastructure skills and a degree in IT or engineering, with additional knowledge of SQL and project management.

Benefits

Paid Annual Leave (31 days including bank holidays)

Free Car Parking

Free Wifi Access

Training Opportunities

Microsoft Discounts

Death in Service (Post Probationary Period)

Nest Pension

Qualifications

• Minimum of 5 years' experience in IT technical support.
• Electro-mechanical knowledge is beneficial.
• Project management and business analysis skills preferred.

Responsibilities

• Deputising for the Site IT Manager and leading IT projects.
• Providing second-level support and handling documentation.
• Overseeing the IT Helpdesk Operation.

Skills

Strong infrastructure skills

Diagnostic skills

Organisational skills

Communication skills

Education

IT or engineering degree

Tools

VMWare

SQL

IIS

Job description

Overview

Dunbia are one of Europe’s leading food processing companies. This is an exciting opportunity for a proactive self-starter who can establish ownership in the role and assist the IT Manager in delivering, maintaining and supporting IT services.

Employee Benefits

• Paid Annual Leave 31 Days per annum (Includes Bank Holidays)
• Free Car Parking
• Free Wifi Access
• Training Opportunities
• EE Perks
• Microsoft Discounts
• Death in Service (Post Probationary Period)
• Nest Pension

Responsibilities

We’re looking for someone who can assist with all aspects of the IT function, including, but not limited to:

• Deputising for the Site IT Manager in their absence
• Leading Site IT Infrastructure Projects
• Leading IT Improvement Activities
• Assisting with Group IT Infrastructure Projects
• Providing second level support for all Dunbia Cross Hands standard IT software and hardware.
• Attending various Site and Group meetings
• Overseeing the IT Helpdesk Operation
• Handling documentation and Change Management
• Maintaining Dawn Meats Group / Dunbia UK IT values and policies.

Position Requirements

• Strong infrastructure skills to include VMWare, Server, Network and communication protocols.
• Strong Diagnostic and analytical skills.
• Ability to multitask, a sense of urgency and the ability to maintain a positive attitude.
• Excellent presence skills with organised follow‐up skills.
• Someone who is a proactive self-starter who can establish ownership in the role.

Qualifications

Education and Experience

• Minimum of 5 years’ experience in a similar IT technical support environment.
• IT or engineering degree would be beneficial but not essential
• Electro‐Mechanical knowledge would be beneficial.
• SQL / IIS Experience would be beneficial.
• Project Management and Business Analysis

Out of hours working may be required to support the business needs and to deliver specific IT projects, please note that work is usually performed in an office and within a shop floor Food Manufacturing setting.

We’re looking for someone who has digital dexterity that can perform a role which includes light lifting and carrying of IT equipment and in line with approved manual handling techniques. They should be confident conversing with end users where English is a second language.

No company sponsorship is available to overseas applicants for this position.

INDMP