IT Coordinator

michele ryan Dance!; Hatton CP; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for an IT Systems Specialist to provide expert support in a dynamic work environment. In this role, you will be responsible for troubleshooting and resolving technical issues, collaborating with various departments, and maintaining documentation for IT solutions. You will have the opportunity to work on interesting tasks within a growing company, contributing to IT projects and ensuring exceptional service delivery. With a focus on professional development, this position offers a chance to thrive in a supportive atmosphere while making a significant impact on IT operations.

Benefits

25 days annual leave

8 days UK bank holiday

Contributory pension scheme

Qualifications

• Vocational training in IT Systems or similar is essential.
• Experience with production applications and ticketing systems required.

Responsibilities

• Provide expert 2nd and 3rd level IT support and troubleshooting.
• Collaborate with internal teams to resolve technical issues.

Skills

IT Support

Troubleshooting

Collaboration

Documentation

Networking Technologies

Windows Systems

ITIL Certification

Basic German Language Skills

Education

Vocational Training as IT Systems Specialist

Tools

Jira

Job description

We produce a wide range of high-quality mineral waters and soft drinks. Thanks to our state-of-the-art production equipment, we can respond flexibly to retailer demand. We offer you a dynamic work environment with plenty of development opportunities.

What You Do

• Provide expert 2nd and 3rd level support for IT systems, including implementation, consulting, and maintenance.
• Collaborate with internal customers, colleagues, and central IT to resolve technical issues and deliver exceptional service.
• Troubleshoot and resolve user queries, ensuring efficient and effective IT support.
• Assist with the introduction and replacement of specialized IT solutions, aligning with IT strategy and security standards.
• Act as the main point of contact between the plant, specialist departments, and central IT, fostering strong collaboration and communication.
• Contribute to the successful delivery of IT projects, from planning to implementation.
• Maintain accurate documentation for all hardware and software solutions.

Who You Are

• Vocational training as an IT Systems Specialist or similar.
• Experience with production-related applications, hardware, and ticketing systems (e.g. Jira).
• Proficiency in Windows Systems, Networking technologies, and experience with IT infrastructure (cabling, hardware components, switches, servers, and storage systems) are expected.
• ITIL certification and basic German language skills are highly desirable.
• Willingness to travel to our Head office in Germany.

Our Offer

• 25 days annual leave plus 8 days UK bank holiday per year.
• Interesting tasks in a continually growing company.
• Contributory pension scheme.
• Occupational date: Immediate start.

What Are You Waiting For?

Simply apply directly online to MEG Derby via jobs.schwarz-produktion.com.