IT Controls Analyst

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Reporting Line: IT Governance and Reporting Manager
Contract type: Permanent
Location: Wood Street – Hybrid
Closing Date: 14/05/2024

What to expect

An exciting opportunity has arisen in our CISO function. Reporting to the IT Governance and Reporting Manager, The IT Controls Analyst will be accountable for developing and maintaining a risk-based IT Governance framework to successfully reduce risk.

You will support the design, implementation and delivery of IT Controls. Acting as the central point for developing, maintaining, monitoring and enforcing IT policies and procedures, whilst reviewing existing process alignment and supporting adoption of industry best practices (COBIT, NIST, ISO etc.) Alongside these responsibilities, you will also participate with other teams to enhance the ServiceNow platform, ensure updates are communicated to key stakeholders and suppliers.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

As an experienced Controls Analyst you will:
• The ideal candidate will be familiar with IT Controls, Governance and Risk Management.
• A University degree qualified in Computer Science, Information Technology, and/or related field.
• Minimum 4 - 5 years of relevant IT experience.
• Familiarity with COBIT or equivalent frameworks, familiar with ServiceNow or other GRC tools
• Familiar with Office365 tools (or similar)
• Enthusiastic, self-starting and enjoys change and a dynamic environment.
• Ability to learn information quickly and apply considerations which impact downstream decisions.
• Able to self-motivate, organise and take responsibility for own workload to ensure that deadlines and objectives are met.
• A confident written and verbal communicator, able to clearly explain ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives.
• Excellent documentation skills
• Demonstrated ability to prioritise work and effectively balance multiple responsibilities.

About us

Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.

We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.