IT Client Service Technician (m/f/d)

WEPA; Blackburn; On-site; GBP 30,000 - 40,000; Full time

Job summary

WEPA is seeking an IT Client Service Technician to enhance their technical support team in Blackburn. The role involves maintaining IT equipment, supporting users, and collaborating on IT projects. Candidates should possess relevant vocational training and at least two years of experience in a similar setting, along with strong communication and problem-solving skills.

Benefits

Attractive remuneration in accordance with collective agreement.

Flexible working models.

Company pension scheme.

WEPA Academy for career development.

Health & Wellbeing activities.

Qualifications

• At least 2 years of professional experience in a comparable position.
• Good knowledge of spoken and written English.
• Independent, team-oriented and structured work.

Responsibilities

• Maintaining and purchasing of IT equipment.
• Installation, maintaining and troubleshooting of client hardware devices.
• User support for the local plant.

Skills

Communication

Problem-solving

Analytical skills

Education

Completed vocational training as an IT clerk, IT specialist, or comparable

Tools

Active Directory

M365

PC Systems

Server Operating Systems

Citrix

Job description

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Job Description

Would you like to redesign your work and work in a dynamic environment? In a family-owned company operating throughout Europe, which offers you interesting tasks and challenges? Do you share our corporate values of respect, commitment and sustainability?

Job Description

Would you like to redesign your work and work in a dynamic environment? In a family-owned company operating throughout Europe, which offers you interesting tasks and challenges? Do you share our corporate values of respect, commitment and sustainability?

Then we are the right company for you. We are looking forward to your application!

Your Tasks

• Maintaining and purchasing of IT equipment
• Maintaining and repair management of mobile devices
• Installation, maintaining and troubleshooting of client hardware devices
• Creation and maintenance of documentation
• User management in Active Directory, M365
• User support for the local plant
• Remote support within the WEPA Group
• Assistance of other IT teams in project work
• Occasional business-related travel
  
  

The position is primarily performed on site in Blackburn. Remote work is possible upon individual agreement.

Your Profile

• Qualification: Completed vocational training as an IT clerk (m/f/d), IT specialist (m/f/d) or comparable.
• Experience and Know-how:
• At least 2 years of professional experience in a comparable position
• Experience in the following systems:
• Office Applications
• PC Systems
• Server Operating Systems
• Citrix
• ADS
• Client Server Technology
• ITSM Systems
• Archive Systems
• Languages: Good knowledge of spoken and written English.
• Personality: Ability to work in a team, strong communication skills, problem-solving and analytical skills, flexibility and motivation.
• Working: Independent, team-oriented and structured work
  

Your Benefits

• Attractive remuneration: You will be paid in accordance with the collective agreement, which provides for an attractive salary.
• Flexible and mobile working: We offer you flexible working (time) models to enable the right balance between mobile working and office presence.
• Company pension scheme and lifetime working time account: We support you with a company pension scheme as well as a lifetime working time account, enabling various models of individual life planning, e.g. early retirement or a sabbatical.
• WEPA Academy: With our holistic training concept we identify and facilitate personal career and development opportunities. Qualified and committed employees are and remain the most important success factor for WEPA.
• Sustainable personnel policy: A low fluctuation rate and long periods of employment characterise working at WEPA.
• Health & Wellbeing: You can expect a wide range of health activities, cooperation with various fitness studios and the external employee support programme.
  
  

The benefits shown may vary slightly depending on the position and location.

About Us

The WEPA Group is a family business operating throughout Europe and offers sustainable and innovative hygiene solutions that contribute to the well-being of millions of consumers all over Europe every day. With more than 4,000 employees, we produce hygiene paper products such as toilet paper, towel paper, handkerchiefs and napkins at 14 production sites in Europe.

A sustainable personnel policy has played a central role in this for more than 75 years.

We Consistently Invest In The Qualification Of Our Employees, Point Out Individual Career And Development Opportunities And Promote Them. We Do This Because We Are Convinced Of One Thing

Our employees are and will remain our most important success factor.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Paper and Forest Product Manufacturing

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