IT Change Manager - 12 Month FTC

Ashurst; Glasgow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global law firm is seeking a Change Manager to oversee the lifecycle of changes within the organization. The ideal candidate should have over 3 years of experience in Change Enablement and possess ITIL 4 Foundation certification. This full-time role offers the possibility of hybrid working, based in Glasgow or London, and emphasizes minimal service disruptions during changes. Attractive benefits are included, fostering a diverse and inclusive environment.

Benefits

Competitive remuneration

Flexible working

Corporate health plans

Global professional development

Diversity and inclusion programs

Qualifications

• 3+ years of experience in Change Enablement.
• Confident in constructively challenging the status quo.
• Strong understanding of change enablement processes.

Responsibilities

• Manage the daily lifecycle of changes with minimal disruption.
• Ensure accurate records and quality of changes.
• Champion for the change enablement practice.

Skills

ITIL Framework understanding

Analytical skills

Problem-solving skills

Stakeholder influencing

Education

ITIL 4 Foundation Certification

ITIL 4 Change Enablement Certification

Job description

The Opportunity:

The Change Manager is responsible for managing the daily lifecycle of changes, ensuring their timely and effective implementation with minimal disruption to services.

Key responsibilities of the role include:

• Have a sound understanding of the ITIL framework and practical
  experience in operating ITIL-aligned change enablement
  processes.
• Champion for the change enablement practice.
• Ensure accurate records of changes throughout their lifecycle.
• Ensure change quality, including accurate impact and risk
  assessments.

This is a full-time opportunity on an initial 12 month fixed term basis.

The role will ideally have a hybrid working arrangement, with either our Glasgow or London office as the base. However, a remote working arrangement may be considered with occasional travel to office.

More information can be found in the job description attached to the role on our careers site

About you:

The successful candidate will have:

• Experience in the Change Enablement practice, 3+ years preferred.
• Certified in ITIL 4 Foundation (required).
• Certified in ITIL 4 Change Enablement (preferred).
• Possess strong analytical and problem-solving skills.
• Confident in constructively challenging the status quo and influencing
  stakeholders to achieve optimal outcomes.

What makes Ashurst a great place to work?

We offer you all the things you should expect from an international law firm, some of which include:

• competitive remuneration with the flexibility to reward high performance;
• flexible working;
• corporate health plans;
• a global professional development offering for all employees; and
• an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.