IT Change Governance Adoption Analyst

Handelsbanken plc; London; On-site; GBP 40,000 - 70,000; Full time

Job description

Job Introduction

We are seeking a proactive Change Governance Adoption Analyst to join the Change Governance and Method team to support the successful implementation, training and communications of IT change governance processes and instructions. The role involves close collaboration with team members, delivery teams, stakeholders, and senior management to ensure that all frameworks, processes and instructions are understood and embedded effectively, ensuring that change agents are fully aware of the expectations of Handelsbanken with regards to IT Change process and controls. The role holder will perform Change Assurance activities to test and evidence the successful embedding of governance processes and control adherence.

Main Responsibilities

1. Design and continuously improve adoption strategies to ensure frameworks, policies and instructions are successfully embedded within change teams.
2. Work with team members to ensure adoption and training activities are designed and implemented appropriately, using suitable strategies and mediums, adjusting for audience.
3. Own the updates to the change instructions system.
4. Create visually compelling and engaging presentations, in alignment with target audience's needs and expectations.
5. Manage communication plans for the Change Governance team, and as appropriate, the wider UKTT team.
6. Support the Head of Change Governance and Method; manage meeting inputs and outputs, take minutes, collate information and distribute meeting packs and reports.
7. Work with the wider Change Governance and Method team to continually improve the quality, design and effectiveness of change frameworks and processes.
8. Ensure that governance processes are being followed, and that controls are being applied throughout the lifecycle of change, through assurance activities and reporting.

Ideal Candidate

• Qualification in change management frameworks (e.g. APMG, Prosci) desirable.
• Professional competence and relevant experience in Project, Programme and Portfolio Management.
• Good working knowledge of Jira and Confluence and Agile ways of working.
• Integrity and discretion.
• Ability to work well under pressure.
• Attention to detail and an organised approach to work.
• Problem-solving abilities and a results-oriented mindset, identifying issues and driving resolutions to conclusion with minimal management support.
• Excellent communication and people skills, with the ability to engage and influence stakeholders at all levels.
• Extensive demonstrable experience in developing and implementing successful change adoption strategies.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

Check our Handelsbanken website for further information.

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long-term successful career with the Bank.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance.
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds).

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email [e-mail].

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.