IT Business Analyst Lead

Housing 21; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Housing 21 is seeking an IT Business Analyst Lead to join their IT Business Services team. This full-time role involves leading a team of analysts, delivering projects, and ensuring the quality of outputs. With a commitment to employee support and flexible working, this is an opportunity to make a significant impact within an organization renowned for its workplace culture and social purpose.

Benefits

Flexible working

Holiday trade scheme

Occupational maternity pay

Occupational sick pay

Learning and development opportunities

Qualifications

• Strong experience leading a team of Business Analysts.
• Proficient in documenting business and technical requirements.
• Knowledge of project management methodologies.

Responsibilities

• Lead a team of business analysts to deliver project activities.
• Define requirements and ensure quality outputs.
• Support IT colleagues in planning and resource allocation.

Skills

Business analysis

Team leadership

Stakeholder engagement

Process mapping

SQL

Job description

The vacancy

Hours: Full time - 35 hours per week/ 70 hours over two weeks (nine-day fortnight)

The role

We are currently looking to recruit an IT Business Analyst Lead to join our IT Business Services team here at Housing 21.

As IT Business Analyst Lead you will be responsible for leading a team of business analysts, driving the delivery of small change and project activity for requirements, testing, delivery as well as continuous improvement of existing systems. You will lead on working with the business to define business requirements and shaping these into technical requirements for procurement, development, configuration change and/or testing for new and existing products and services.

As the Lead, you will oversee the allocation of work to the team and ensure they stay on track to deliver against agreed timescales. There is a large portfolio of work to be delivered so support to the IT colleagues to plan BA resource requirements and working with the management team to achieve timely delivery is essential. All this whilst also helping to develop their BA skills to create a strong delivery team able to support growing demand.

Within the role you will be responsible for ensuring the quality of the outputs from the team, promoting the use of standard approaches and templates as well and peer review to ensure consistency and quality. To lead by example and to ensure skills are maintained, the IT BA Lead will also carry out analysis activities themselves and this forms part of the overall capacity of the team.

While the role is home based the successful candidate will be required to attend team meetings at our head office in Birmingham as required.

Curious to know more? If you're looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We'd love to meet you!

What we're looking for

The essential requirements for the role include:

• Strong experience of leading and supporting a team of Business Analysts
• Strong business analysis skills, including documenting business and technical requirements, process mapping, gap analysis
• Practical experience of a range of suitable and relevant analysis techniques
• Experience working closely alongside a variety of internal and external stakeholders
• Highly proficient in business analysis using a range of techniques, to facilitate evidence-based decision making
• Experience working in suitable and relevant techniques. To develop/configure system/product designs based on user requirements
• Knowledge of project management methodologies
• Experience of working with data, SQL script, excel and system configuration changes

Why us?

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.

An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.

Closing date for applications is 7 July 2025.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!

Benefits

Flexible working
including a nine-day fortnight

Holiday trade scheme and volunteer leave

Funded health
cash plan

Occupational maternity pay / paternity pay

Pension
contributions

Occupational sick pay

Lifestyle discounts

Car salary sacrifice and leasing scheme

Learning and development opportunities