IT Business Analyst

Endeavour Recruitment Solutions; United Kingdom; Hybrid; GBP 74,000 - 103,000; Full time

Job summary

A leading recruitment agency is looking for a Business Analyst based in or near Switzerland for a contract role. This mainly remote position involves defining business requirements for CRM implementations and working with complex data structures. Candidates should have at least 5 years of experience and strong documentation skills. Onsite presence is required for 2 weeks within the first 6 months.

Qualifications

• Minimum 5 years experience as Business Analyst.
• Extensive experience in large-scale IT software development or data management projects.
• Strong knowledge in using tools for documenting processes and workflows.

Responsibilities

• Define and document business requirements for CRM product evaluation.
• Contribute to the development of a CRM roadmap and data models.
• Work with stakeholders to ensure clarity of requirements.

Skills

Business Analyst

CRM implementation

Data analysis

Use Case Diagrams

Agile projects

Tools

JIRA

Visio

Job description

• Technologies: Business Analyst CRM implementation CRM configuration IT software applications BPM JIRA Visio data analysis use case diagrams data and process flow diagrams agile projects

Calling for Business Analyst based in or near Switzerland to join a highly reputable client headquartered in Geneva for a contract opportunity.
The role is mainly remote with 2 weeks required onsite in the first 6 months.
Duration: 6 months (high possibility of extensions)

The selected Business Analyst will provide their expertise to define and document clear and unambiguous business requirements that will be used to evaluate and select a fit-for-purpose CRM product, an implementation partner, develop a CRM roadmap for client and contribute to the definition of CRM data models, data governance, data sources and integrations.

Required experience:
· At least 5 years experience as Business Analyst.
· Extensive experience in performing the role of a business analyst in large-scale IT software application development or data management projects with dozens of stakeholders.
· Strong knowledge and experience in using tools to document processes and workflows, such as Use Case Diagrams, Data and Process Flow Diagrams etc.
· Demonstrated experience in analysing complex data structures, conducting data analysis, and data modelling.
· Strong knowledge in measuring and tracking delivery of systems as fit for purpose and in accordance with agreed requirements (KPIs, quality measurements & control points)
· Confident communicator and team player, with advanced/proficient level written and verbal English communication skills
· Experience with implementing CRM software would be an advantage
Get in touch ASAP for more info!