IT Business Analyst

Santander Consumer (UK) plc; Redhill; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Technical Business Analyst to join their IT department in Redhill. This role is pivotal in supporting the delivery of the Change Portfolio by gathering requirements, reviewing designs, and managing defect resolution. The ideal candidate will have over five years of experience in technical analysis and software development, coupled with strong stakeholder management skills. The company offers a hybrid working model, competitive salary, and a range of benefits including a generous holiday allowance and private medical cover, making it a fantastic opportunity for career growth and development.

Benefits

30 days holiday per annum

Annual bonus based on performance

Car allowance

Private medical cover

Generous pension contributions

Employee assistance programme

Enhanced family friendly policies

Sharesave scheme

Gym passes at reduced rates

Local retail discounts

Qualifications

• 5+ years of experience as a Technical Business Analyst.
• Strong understanding of the software development lifecycle.

Responsibilities

• Gather and document functional and non-functional requirements.
• Support incident and defect resolution.
• Review system design for alignment with business needs.

Skills

Stakeholder management

Conflict resolution

Business process mapping

Technical Business Analysis

Software Development lifecycle

Education

Bachelor's degree

Relevant certifications

Job description

22 hours ago Be among the first 25 applicants

Country: United Kingdom

Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of dealerships throughout the United Kingdom.

We are currently looking for a Technical Business Analyst to join our IT department. This role will support the delivery of the SCUK’s Change Portfolio by collating requirements, reviewing designs and development activities, and supporting defect/incident management. The role will also include the support and management of driving the Technology Small Change Request backlog.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.

What you’ll be doing:

• Gathering and documenting functional and non-functional requirements from business stakeholders and IT support teams
• Reviewing system design to ensure alignment with requirements and needs of the business and IT support teams
• High level testing and hands-on reviewing of software functionality and demos
• Supporting incident and defect resolution
• Create and support the development of the ‘As Is’ and ‘To Be’ process and data maps and architectural designs.
• Supporting the Business Analyst Community for continuous improvement ideas and development needs
• Adhering to our commitment to Consumer Duty ensuring we put our customers’ needs first and set higher and clearer standards of consumer protection
  
  

What we’re looking for:

• At least 5 years’ experience as a Technical Business Analyst
• At least 5 years’ experience on Software Development programmes with knowledge and understanding of the development lifecycle
• Stakeholder management and conflict resolution skills
• Strong business process mapping and analysis experience
• The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome
• Ability to promote the exchange and development of knowledge and experience within the group
• Ability to demonstrate awareness and understanding of Santander’s business strategy and model and translates vision into priorities and direction
• Experience challenging and analysing business propositions to help others explore opportunities and generate initiatives
• Awareness and understanding of the main risks facing business area and their role in managing them
• The ability to assess the effectiveness of Santander’s arrangements to deliver effective governance, oversight and controls in the business and oversees changes when required
• Ability to ensure business and financial affairs are managed with diligence and integrity for the benefit of shareholders, customers and employees in compliance with relevant regulatory frameworks and regulation
  
  

We have a range of benefits available which include:

• Competitive salary of £65,000 - £75,000 PA dependant on experience
• 30 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• Car allowance
• Private medical cover
• Generous pension contributions
• Employee assistance programme
• Enhanced family friendly policies
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc
• Local retail and high street brands discounts
  
  

Equal Opportunities

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Strategy/Planning, and Finance

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