IT Business Analyst

BOOTS; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is seeking a Business Analyst to join its Information Security Project Delivery team. The role involves defining user stories, planning analysis work, and collaborating with stakeholders to ensure project success. Ideal candidates will have strong business analysis skills, experience in both Agile and Waterfall environments, and the ability to influence at all levels. Join us for a rewarding journey in a supportive work environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience as a Business Analyst with accountability for projects.
• Ability to manage and influence stakeholders at various levels.
• Experience working in Agile and Waterfall software delivery environments.

Responsibilities

• Define and prioritize business requirements and user stories.
• Plan business analysis work for projects and define milestones.
• Support the Delivery Portfolio Manager with strategic product roadmaps.

Skills

Business Analysis

Stakeholder Management

Agile Methodologies

Waterfall Methodologies

UAT Testing

Education

Recognised qualification in business analysis

Job description

Job Title: Business Analyst

Location: Nottingham

Contract: Perm

Closing Date: Wednesday 6th August 2025

Recruiter: Noaman Hussain

About the role

We're looking for a Business Analyst, as a member of the Information Security Project Delivery team within Boots IT. This is an opportunity to work across a diverse landscape of applications and programs.

Reporting to the Delivery Portfolio Manager, you will work with members of the Security delivery and leadership team to jointly define with them the high-level scope, objectives and requirements for major upcoming and ongoing projects.

The day-to-day activities of the role will include but are not limited to:

• Work with business and IT stakeholders and using a variety of techniques as suitable to define, capture and prioritise the backlog of requirements and create user stories, including functional, non-functional and IT operational requirements for the project.
• Plan the business analysis work for projects by defining timescales, milestones and dependencies for the work to proceed in an Agile or Waterfall manner.
• Work in a delivery team on large / complex pieces of work, ensuring that the vision, scope and requirements are aligned across the entire project.
• Support the Delivery Portfolio Manager to engage with the Information Security leadership team to understand their strategy to create product roadmaps.
• Support test teams and project managers with the evaluation of defects and prioritisation of these defects.
• Help with UAT testing of products to ensure the initial user stories are delivered by the solution
• Represent the business / leadership team and their requirements through the project lifecycle.

What you'll need to have

• You'll have experience as a Business Analyst with the confidence and passion to take accountability for projects of varying scale and inspiring the implementation of outstanding solutions.
• You'll have the ability to manage, influence, negotiate and collaborate with a variety of stakeholders at all levels in the business
• You'll be detail oriented and strive for a collaborative understanding to deliver the best product for our customers.
• You'll have the ability to handle multiple projects, deadlines, and work without supervision.
• You'll always aim to understand and bring others along when your understanding is greater than theirs.
• You will have experience working within both Agile and Waterfall software delivery environments and an all-round appreciation of IT delivery.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

• Experience working as a Product Owner, Product Manager or Agile Business Analyst.
• Experience working in a project delivery environment.
• Recognised qualification in business analysis.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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