IT Business Analyst

Lockton; Greater London; On-site; GBP 50,000 - 75,000; Full time

Job summary

Lockton Europe is expanding its Business Project and Programme team. The IT Business Analyst will collect, document and translate business and technical requirements for projects across the portfolio, working with the Technology team and senior stakeholders.

This role supports application development, systems integrations, data-related change and process automation while delivering clear insights to leadership.

Qualifications

• Solid understanding of the insurance/reinsurance industry.
• High performing BA with experience producing functional requirements, user stories, process models and acceptance criteria.
• Experience delivering BA activities within technology or digital transformation programmes.
• Effective communicator with internal stakeholders at all levels, and with third-party suppliers.
• Strong ability to analyse business needs and translate into clear business, functional and technical requirements.
• Skilled at business process and gap analysis with opportunities for process optimisation.
• Excellent verbal and written communication skills.
• Flexible and adaptable with ability to work to tight deadlines.

Responsibilities

• Facilitate business and technical requirement workshops with stakeholders, documenting decisions and opportunities.
• Research business processes, create reports with recommendations for management and validate business needs.
• Produce functional and non-functional requirements, user stories, process maps, and acceptance criteria.
• Endorse requirements with emphasis on collaboration, delivery, and project goals.
• Identify opportunities to optimise current capabilities and drive efficiencies.
• Lead the project through full lifecycle, translating requirements into solutions and aligning business and tech teams.
• Support implementation and QA to ensure solutions meet user needs and technical specs.
• Analyze business structure to determine objectives and ensure user/customer focus.
• Validate requirements, tests, deployment and post-implementation activities with business and technology teams.
• Coordinate with developers, architects, third-party suppliers and stakeholders on system capabilities and data flows.

Skills

Insurance knowledge

Business analysis

Stakeholder communication

Requirements gathering

Process modelling

Job description

Your Responsibilities

Lockton Europe is building out a Business Project and Programme team and requires the successful candidate to be able to help frame and mature the services/standards provided and act as an enabler, assisting the successful delivery of our project portfolio whilst providing our leaders with the insights and assurances they need to support successful delivery. Reporting to the Delivery Lead and working with senior stakeholders across various Divisions, the IT Business Analyst will fill a critical role within the organisation tasked with collecting, understanding, documenting, and representing business and technical requirements for projects across the portfolio. This is a very varied role, which will provide the opportunity to use existing skills and experience whilst acquiring new ones. The role holder will specifically support the Technology team on a variety of projects and change initiatives, including application development, systems integrations, data related change and business process automation. Working closely with business stakeholders, development teams, architects and third-party suppliers, the IT Business Analyst will ensure business requirements are translated into clear, deliverable technical solutions.

Key Responsibilities

• Facilitating business and technical requirement workshops / meetings with key resources at all levels, documenting key decisions, issues and opportunities
• Researching business processes, creating reports with recommendations to management; identifying, understanding, developing and validating business needs
• Produce functional and non-functional requirements, user stories, process maps, acceptance criteria and supporting documentation
• Endorse business requirements with an emphasis on collaboration, delivery, and a focus on the tactical and/or strategic goals of the project and the business
• To review and identify opportunities to optimise current business capabilities and processes and drive efficiencies
• Take a lead role in the project throughout the full project lifecycle, translating business requirements into deliverable technology solutions and ensuring alignment between business and technical teams
• Support implementation and quality assurance activities to ensure solutions meet user expectations, business requirements and technical specifications
• Analysing business structure to determine how it operates and determine its objectives
• Always having the business user and the experience of our customers/clients in mind
• Support the business and technology teams throughout the project life cycle including requirements validation, testing, deployment and post implementation activities
• Work closely with developers, architects, third party suppliers and business stakeholders to understand system capabilities, integration requirements, data flows and technology constraints

Qualifications

Essential

• A solid understanding of the insurance/reinsurance industry
• Demonstrable experience as a high performing Business Analyst, with experience producing functional requirements, user stories, process models and acceptance criteria
• Experience of delivering business analysis activities within technology or digital transformation programmes
• Effective communicator with internal stakeholders (at all levels) in the business, understanding their needs; and to engage effectively with external third-party suppliers
• Strong ability to analyse business needs and translate into clear business, functional and technical requirements
• Skilled at performing business process and gap analysis with the ability to identify opportunities for process optimisation
• Excellent verbal and written communication skills
• Flexible and adaptable with experience of working to tight/changing deadlines
• Delivery and detail focussed when implementing changes to support business requirements
• Can do attitude (no job is too small or too big) with the ability to work on your own or as part of a bigger team

Desirable

• London Market Broker experience
• Experience of acquisition, integrations or business transfers
• Experience of Target Operating Model design/rollout; system implementations; general business change
• Experience of platform re-writes, system integrations, automation and use of AI/(G)AI.