IT Business Analyst

Rentokil Initial Careers; Crawley; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading company in facilities services is seeking a Senior IT Business Analyst to collaborate between business stakeholders and technical teams. The role will involve managing complex IT solutions, driving innovation, and mentoring junior staff. Candidates should have significant experience in a complex environment and proven skills in requirements management and strategic solution development.

Benefits

Competitive salary and bonus scheme

Hybrid working

Rentokil Initial Reward Scheme

23 days holiday plus 8 bank holidays

Employee Assistance Programme

Death in service benefit

Healthcare

Free parking

Qualifications

• 5+ years experience as a Business Analyst in a large, complex company.
• Staff management and/or mentoring experience is required.
• Expertise in liaison and strategic solution development.

Responsibilities

• Act as the primary liaison between clients and technical groups to manage business requirements.
• Recommend and lead development and maintenance of business systems and processes.
• Lead and mentor team members while promoting process improvements.

Skills

Liaison

Requirements Management

Strategic Solution Development

Leadership

Stakeholder Management

Job description

About the Role:

We are seeking a highly experienced Senior IT Business Analyst to join our team. This critical role requires deep subject matter expertise, strong leadership, and excellent communication skills. The successful candidate will act as a liaison between business stakeholders and technical teams, driving the development and implementation of complex IT solutions. You will help shape strategic directions, foster innovation, and mentor junior colleagues.

Key Responsibilities:

1. Expert Liaison & Requirements Management: Act as the primary liaison between clients and technical groups, managing complex business requirements from inception to delivery using superior communication, elicitation, documentation, analysis, and validation skills.
2. Strategic Solution Development: Recommend and lead the development, enhancement, and maintenance of client business systems, processes, and products, leveraging high-maturity methods, processes, and tools.
3. Innovation & Influence: Use industry knowledge and IT understanding to develop innovative solutions and influence the strategic direction of clients and analysis teams on large-scale projects.
4. Leadership & Governance: Lead requirements and change management processes for complex initiatives, including visualisation and UX design.
5. Stakeholder Management: Build and maintain relationships to effectively manage project scope, schedule, budgets, and expectations.
6. Business Analysis & Opportunity Identification: Lead business studies, present findings to senior management, and participate in proposals and feasibility studies, leveraging industry knowledge to identify new opportunities.
7. Process Improvement & Mentorship: Promote continuous process improvements and mentor peers and clients, establishing and refining policies.
8. Independent Judgement: Exercise significant independent judgment within policies to determine the best methods for work and objectives.

Requirements:

• 5+ years experience as a Business Analyst in a large, complex company
• Staff management and/or mentoring experience
• Expertise in liaison, requirements management, and strategic solution development as described above
• Ability to influence and lead large-scale projects, manage stakeholders, and identify business opportunities

Benefits:

• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, we celebrate diversity and are committed to creating an inclusive environment. We encourage applications from all backgrounds and are dedicated to accessibility. If you have specific needs, please contact us at ([e-mail]).

Be Yourself in Your Application! Show your passion and understanding of the role to stand out. We value authenticity and innovation.