IT & AV Events Technician – Twyford Church of England Academies Trust

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established educational institution seeks a proactive IT & AV Technician to deliver exceptional technical support across multiple schools. This role involves working closely with students and staff to ensure smooth operation of IT and AV systems, setting up equipment for various events, and troubleshooting issues. The position offers opportunities for on-the-job learning and development within a supportive environment, making it ideal for those passionate about technology and education. Join a dynamic team dedicated to fostering an engaging learning atmosphere for all.

Benefits

Membership of the Local Government Pension Scheme

On-the-job learning and development opportunities

Excellent working relationships at all levels

Qualifications

• High level of technical knowledge and outstanding customer service.
• Experience in a customer service environment is essential.

Responsibilities

• Provide face-to-face IT and AV service to students and staff.
• Set up and operate AV equipment for events and workshops.

Skills

Technical Knowledge

Customer Service

AV Equipment Operation

Troubleshooting

Education

Specialist IT Training

Tools

AV and Lighting Systems

Job description

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IT & AV Events Technician – Twyford Church of England Academies Trust, London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e697e22af75b

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

* 35 hours per week, core hours of work are 7:30am – 3:30pm with a one-hour break, plus paid overtime for evening events, lettings and weekend working as required. Hours of work as arranged with the Director of Technical Services.

* All year round

We are looking to appoint a motivated and dynamic IT and AV Technician with a high level of technical knowledge and outstanding customer service. The main purpose of the role is to provide excellent face-to-face IT and AV service to students and staff. Responsibilities include aiding in the use of computer hardware and software; setting up and operating AV equipment for performances and other Drama and Music events and workshops; service desk management and working with team members to troubleshoot complex and routine issues.

You will be part of the Technical Services Team, that delivers an IT and AV service to the four schools of the Twyford Church of England Trust – Twyford CE High School (Acton), William Perkin CE High School (Greenford), Ada Lovelace CE High School (Ealing), and Ealing Fields High School (Ealing).

The role is primarily based at Twyford CE High School in Ealing but will involve providing practical support for events at other schools as required.

About the school

The Twyford Trust

The Twyford Trust was established in October 2011 to enable an existing School, Twyford CE High School, to build on its successes and look outward to the large number of parents eager to become part of its community. The Trust aims to deliver outstanding education in a comprehensive school setting, embracing the motto ‘Life in all its fullness’, encouraging students to use their gifts wisely and well. Supported by the London Diocesan Board for Schools (LDBS), it provides support for all Trust schools.

About you

The successful candidates will be:

• Proactive, approachable, calm, and professional
• Have specialist IT training or qualification, with knowledge of AV and lighting systems, and experience in a customer service environment
• Previous experience in a school is desirable but not essential

We offer:

• Excellent working relationships at all levels
• On-the-job learning and development opportunities
• Membership of the Local Government Pension Scheme