IT Asset Management Intern (Graduate Desktop Support)

Tata Consultancy Services; Doncaster; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Pension

Health care

Life assurance

Laptop provided

Phone provided

Training resources access

London Marathon sponsor

Job summary

Tata Consultancy Services UK is seeking an Asset Management professional to manage the full lifecycle of end-user devices, from procurement to compliant disposal. You will ensure accurate asset records and provide strong end-user support across IT teams.

The role requires experience with ServiceNow ITSM, devices provisioning, and a proactive, service-oriented mindset. UK-based relocation may be needed, with a competitive benefits package.

Qualifications

• Experience with ServiceNow ITSM and end-user device lifecycle management.
• Proven ability to support end users and manage IT peripherals.
• Strong communication and stakeholder management skills.

Responsibilities

• Maintain an accurate inventory of end-user devices and track lifecycle from procurement to disposal.
• Coordinate procurement, deployment and configuration of devices; ensure updates and security fixes.
• Coordinate repairs, replacements and service requests.
• Partner with IT support teams to troubleshoot issues.
• Manage end-of-life processes and compliant disposal.
• Work with recycling partners for environmentally responsible handling.
• Maintain disposal records and compliance documentation.

Skills

Deskside Support

End-user Support

Stakeholder management

IT peripherals

Tools

ServiceNow

Job description

If you need support in completing the application or if you require a different format of this document,please get in touch with at [e-mail] or call TCS London Office number 02031552100 / [phone] with the subject line: “Application Support Request”.

Ready to utilise your experience and expertise in Asset Management? We have an exciting opportunity for you - Asset Management Professional!

Careers at TCS: It means more TCS is a purpose‑led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Support colleagues by ensuring they have the right tools and equipment to succeed. Be part of a role that drives compliance, cost optimisation and continuous improvement. Contribute to operational efficiency across large‑scale technology estates.

The Role: As an Asset Management professional, you will manage the full lifecycle of end‑user devices — from procurement and deployment through to maintenance, tracking, retirement and compliant disposal. You will ensure accurate asset records, support end‑users, collaborate with IT teams, and uphold strong operational, compliance and service standards across the estate.

Your Responsibilities:

• Maintain an accurate, up‑to‑date inventory of end‑user devices.Track device lifecycle from acquisition to disposal.Use ITSM tools (ServiceNow) to query, manage, and generate reports.
• Coordinate with vendors to procure required devices.Manage the deployment and configuration of devices.Work closely with IT support teams to ensure devices are ready for use.Ensure devices receive required updates, patches, and security fixes.
• Coordinate repairs, replacements and service requests.
• Partner with support teams to troubleshoot technical issues.
• Manage end‑of‑life device processes and compliant disposal.
• Work with recycling partners to ensure environmentally responsible handling.
• Maintain accurate disposal records and compliance documentation.

Your Profile:Essential skills/knowledge/experience:

• Strong working knowledge of ServiceNow (ITSM).Experience in Deskside Support / TechBar support.
• Ability to handle requests relating to IT peripherals and device needs.
• Strong communication and stakeholder‑interaction skills.A proactive, service‑obsessed mindset and dedication to user experience.

Desirable skills/knowledge/experience: Approaches challenges with a proactive, “can-do” mindset.Show adaptability and openness to feedback for continuous improvement.Demonstrates a strong willingness to acquire new skills and knowledge.

Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role.

Please email us at [e-mail] if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [e-mail] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / [phone] to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.