IT Apprenticeship

TieTalent; Leicester; On-site; GBP 16,000 - 19,000; Full time

Job summary

A leading recruiting agency is seeking an IT Apprentice to join a dynamic team in Leicester. This apprenticeship offers a pathway to becoming an effective IT Support Technician through comprehensive training while contributing to essential IT operations. You'll provide first line support, manage hardware/software, and follow policies to ensure a safe working environment. Competitive starting salary from £16,000 to £19,000 with benefits including a bonus scheme and training opportunities.

Benefits

Company bonus scheme

Free car parking

Enhanced Maternity & Paternity

30 days holiday

Life Assurance

Wellbeing benefits

Qualifications

• Independent problem diagnosis and resolution.
• Passion for technology and learning.

Responsibilities

• Provide first line IT support and resolve technical issues.
• Manage IT hardware and software configurations.
• Support the ERP system and manage printers.
• Maintain audit and asset records.

Skills

Good communication skills

Problem-solving

Organizational skills

Technical motivation

Education

Grade 4/C in Maths GCSE

Grade 5/C in English GCSE

Job description

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About

Oadby Plastics is seeking a motivated IT Apprentice to join our team. This role is a vital opportunity to develop technical skills and gain hands-on experience in a dynamic IT environment while supporting our core business operations.

This apprenticeship offers a comprehensive training experience focused on providing essential IT support and maintaining robust systems across the group. The successful candidate will contribute to a safe, efficient, and compliant work environment by adhering to all QHSE policies and procedures.

In this role, youll work towards yourLevel 3 Information Communications Technician,delivered by our expert training team at Baltic Apprenticeships.

A Typical Day In The Job

• Provide comprehensive 1st line IT support and actively resolve technical issues while fostering strong customer relationships.
• Manage and maintain IT hardware and software, including configuring new laptops/computers and ensuring all systems are up to date.
• Provide support for the ERP system and manage all printers throughout the group.
• Maintain accurate audit and asset tag records.
• Create and update IT user guides and ensure a clean and safe IT working environment.
• Stay current with security practices and technology trends, implementing measures to mitigate cyber threats.
• Adhere to all company policies, procedures, and QHSE guidelines, acting consistently with Oadbys core Vision, Mission, and Values.
• Effectively manage time, prioritise tasks, and undertake other reasonable responsibilities as requested.
  
  

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours&Benefits

• Salary: £16,000-£19,000 per annum
• Weekly Hours: 37.5 hours.
• Schedule: Monday Friday, 8:30am 5:00pm.
• Company bonus scheme.
• Free car parking.
• Enhanced Maternity & Paternity.
• Long service awards.
• 30 days holiday (inclusive of bank holidays) rising with length of service.
• Training and development opportunities.
• Life Assurance.
• Wellbeing benefits: Employee Assisted Programme, 24-hour GP access, Charity events/fundraisers.
• Employee referral scheme.
• Cycle to work scheme.
  
  

Desired Qualities, Skills And Knowledge

• Good communication and interpersonal skills with a customer-focused approach.
• Ability to diagnose and resolve technical issues independently, escalating when appropriate.
• Strong organisational skills with the ability to handle multiple priorities effectively.
• Highly motivated with a passion for technology.
• Grade 4/C in Maths GCSE & Grade 5/C in English GCSE (REQUIRED)
  
  

Your Training With Baltic

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician!

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

TITL1_UKTJ

• Leicester, England, United Kingdom
  
  

Work experience

• Solutions Engineer
• Systems Administrator
  
  

Languages

• English

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Internship

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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