IT Apprenticeship

Baltic Apprenticeships; Hereford; On-site; GBP 18,000 - 25,000; Full time

Job summary

A sustainable business in Herefordshire is seeking an IT Apprentice to support its operations. The role involves managing user accounts, troubleshooting IT issues, and gaining a Level 3 qualification in Information Communications Technician. Competitive salary and flexible working arrangements are offered, along with comprehensive training and support.

Benefits

28 days annual leave

Company bonus scheme

Flexible hybrid working

Free parking

Qualifications

• Eagerness to learn and adapt to new technologies.
• Good written and verbal communication skills.
• Ability to work both independently and in a team.

Responsibilities

• Perform password resets for users.
• Manage accounts using Windows Active Directory.
• Act as first-line triage for IT issues.

Skills

Eagerness to learn

Strong communication skills

Ability to work as part of a team

Flexibility with tasks

Education

Grade 5 in GCSE English

Grade 4 in GCSE Maths

Job description

Blue Sky Botanics Ltd, a B Corp certified botanical ingredient innovator based on an award-winning organic farm in Herefordshire, offers an exciting opportunity for an aspiring IT professional to begin their career at the heart of a sustainable, forward-thinking business. The company combines cutting-edge green chemistry with ethical sourcing, biodiverse practices, and world-class botanical extract […]

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Blue Sky Botanics Ltd, a B Corp certified botanical ingredient innovator based on an award-winning organic farm in Herefordshire, offers an exciting opportunity for an aspiring IT professional to begin their career at the heart of a sustainable, forward-thinking business. The company combines cutting-edge green chemistry with ethical sourcing, biodiverse practices, and world-class botanical extract manufacturing—powered by solar energy and a deep commitment to environmental responsibility.

The successful IT Apprentice will gain hands-on experience supporting modern, BRCGS AA-accredited facilities while enjoying a competitive salary of £18,000-£25,000 per annum, flexible working arrangements to suit their lifestyle, and the benefit of a two-week company shutdown over Christmas, providing valuable time to rest and recharge.

In this role, you’ll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Perform password resets for users.
• Manage accounts using Windows Active Directory.
• Administer user access and permissions via the Office 365 Admin Portal.
• Act as first-line triage for IT issues: resolve or escalate as necessary.
• Install, configure and upgrade hardware components.
• Install, configure and upgrade software locally or remotely using TeamViewer and PowerShell.
• Use tools like Command Prompt, NinjaOne and Unifi Wi-Fi management for network tasks.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• Monday to Thursday 9am-5:30pm, Friday 9am-3pm.
• 28 days annual leave including Bank Holidays.
• B-Corp company.
• 24 hour counselling.
• Company pension.
• Company bonus scheme up to 10% of salary.
• Free parking.
• 2 week shutdown over Christmas.
• Flexible hybrid working.

Desired Qualities, Skills and Knowledge:

• Eagerness to learn.
• Strong communication skills both written and verbal.
• Ability to work as part of a team and independently.
• Flexibility with both software and hardware tasks.
• Due to the nature of the role, a driving license and own transport is required.
• Grade 5 in GSCE English and Grade 4 in GCSE Maths.

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Blue Sky Botanics Ltd. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.