IT Apprentice

Cairn Group; Newcastle upon Tyne, North East; On-site; GBP 18,000 - 22,000; Full time

Job summary

Cairn Group is seeking an IT Apprentice to join their team in Newcastle upon Tyne. This role offers a fantastic opportunity to grow your career in hospitality technology, providing essential support and learning within a dynamic environment. Ideal candidates will have a passion for IT, excellent communication skills, and a desire to learn and develop their career in technology.

Benefits

Real-Time Pay with Wagestream

Discounted stays across venues

Food and drink discounts

Spa discounts

Retail and cinema discounts

Career growth programs

Superstar awards

Long-service awards

Employee Assistance Programme

Pension scheme

Qualifications

• Passionate about IT and technology.
• Eager to learn and build new skills.
• Reliable and organized with good time management.

Responsibilities

• Assist with hardware installations and tech queries.
• Provide first-class support for the hospitality business.
• Help roll out new software and maintain documentation.

Skills

Problem Solving

Communication

Organizational Skills

Education

GCSEs in English and Maths at Grade C/4 or above

Job description

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.

About the Role:

As an IT Apprentice at Cairn Group, you’ll be an important part of our team, helping to keep our systems running smoothly and our people connected.

From assisting with hardware installations to resolving everyday tech queries, you’ll deliver first-class support that keeps our fast-paced hospitality business moving.

You’ll take pride in providing friendly, helpful service to colleagues, maintaining high standards in everything from issue tracking to documentation, and working across departments to support technology rollouts.

Whether it’s configuring a laptop, helping with a Wi-Fi issue, or rolling out new software, your enthusiasm and commitment to learning will help us deliver best-in-class service across our venues.

Benefits:

• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.

• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
• Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
• Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
• Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!

About You:

You will thrive at Cairn Group because you are:

• A Tech Enthusiast – You’re passionate about IT, technology, and love solving problems.
• Great Communicator – You enjoy helping people and can explain tech in a way that makes sense.
• Eager to Learn – You’re curious, proactive, and excited to build new skills on the job.
• Organised and Reliable – You manage your time well and complete tasks with accuracy.
• Mobile and Motivated – You’re open to visiting sites when needed and ideally have access to transport or are working towards a driving licence.
• Ready to Grow – You’ve got GCSEs (or equivalent) in English and Maths at Grade C/4 or above and want to build a career in IT.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.