IT Apprentice

Bizerba (UK) Ltd; Marston Moretaine; On-site; GBP 12,000 - 18,000; Full time

Job summary

Bizerba (UK) Ltd is seeking a motivated Apprentice IT Support Technician to develop from an apprentice into a qualified IT Technician at their Milton Keynes office. The role involves user support, troubleshooting IT issues, and contributing to IT projects in a supportive environment that encourages learning and development.

Qualifications

• GCSE Grade 4/C or above in English and Maths.
• Technical IT knowledge from education or experience.
• Strong communication and problem-solving skills.

Responsibilities

• Adding, amending, and removing user accounts.
• Troubleshooting and resolving desktop or network issues.
• Monitoring and maintaining computer systems and networks.

Skills

Technical IT knowledge

Good communication skills

Problem-solving skills

Ability to multitask

Education

GCSE Grade 4/C or above in English and Maths

Job description

Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology.

Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions. Today, we operate in 120 countries with approximately 4,500 employees.

For our location in Milton Keynes, we are looking for an

Apprentice IT Support Technician (m/f/d)

We are seeking a motivated individual interested in pursuing a career in IT, with the goal to develop from an Apprentice into a qualified IT Technician.

Your main tasks

• Adding, amending, and removing user accounts.
• Troubleshooting and resolving or escalating desktop or network computer issues.
• Using Ticket system to document employee support requests.
• Providing support, including signposting to procedural documentation.
• Monitoring and maintaining computer systems and networks.
• Managing and updating hardware and software asset registers.
• Installing and configuring computer operating systems and applications.
• Diagnosing and solving hardware/software faults.
• Supporting the delivery of IT rollouts and projects.
• Supporting telephony and hardware infrastructure.

About You

• GCSE Grade 4/C or above in English and Maths (or equivalent).
• Technical IT knowledge, gained through education, self-study, or work experience.
• Good communication skills and excellent timekeeping.
• Ability to work constructively within a team.
• Customer-oriented with excellent problem-solving skills.
• Ability to multitask and manage changing workloads and priorities.
• Reliable, determined, and trustworthy.
• A 'can-do' attitude and willingness to learn.

Our offer

At Bizerba, we combine the traditional values of a family-run company with international career development opportunities within a global group. We call this "Bizerba Open World". This is an office-based role at our Milton Keynes Head Office.