IT Apprentice

SGS; Ellesmere Port; On-site; GBP 17,000; Full time

Job summary

SGS, a leader in testing, inspection, and certification, is seeking an IT Apprentice in Ellesmere Port. This apprenticeship offers valuable hands-on experience while working towards a recognized IT qualification, with a structured training program and opportunities to develop essential IT skills in a supportive environment.

Benefits

Performance related bonus

Private medical cover

Competitive pension scheme + Life Assurance

Generous Annual Leave allowance

Retailer Discounts

Enhanced maternity/paternity and adoption pay

Length of Service Awards

Christmas Vouchers

Health & Wellbeing initiatives

Discounted Gym Membership

Qualifications

• Motivated, tech-savvy individual with good communication skills.
• Eager to learn and start a career in IT through hands-on experience.
• Experience in IT-related projects at school/college is a plus.

Responsibilities

• Provide first-line IT support to internal users.
• Assist with the installation and maintenance of hardware and software.
• Log and track support tickets ensuring accurate documentation.

Skills

Customer service experience

Teamwork

Education

GCSEs in English, Maths, and IT

Job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Head Office supports global operations by driving strategy, innovation, and governance across all business lines—ensuring consistent quality, compliance, and performance worldwide.

Job Description

• Job title: IT Apprentice
• Job Type: Apprenticeship
• Location: Ellesmere Port
• Salary: Apprenticeship salary, £16,575 per annum
• Hours: 37.5 hours, Monday- Friday, 9-5:30
  
  

SGS is looking for a motivated IT Apprentice to join our team!

This role offers the opportunity to gain valuable hands-on experience in a supportive environment while working towards a recognised IT qualification.

About The Role

As an IT Apprentice, you will support the IT team in daily technical operations, user support, and system maintenance. You will develop essential IT skills through structured training and real-world experience, helping to ensure the smooth running of SGS’s internal IT systems.

Key Responsibilities

• Provide first-line IT support to internal users.
• Assist with the installation, configuration, and maintenance of hardware and software.
• Support the setup and troubleshooting of network devices.
• Log and track support tickets, ensuring accurate documentation.
• Participate in IT projects under supervision.
  
  

Qualifications

The Ideal Candidate

A motivated, tech-savvy individual with good communication skills, eager to learn and start a career in IT through hands-on experience and training.

• Customer service experience or participation in IT-related projects at school/college.
• Ability to work effectively within a team.
• GCSEs (or equivalent) in English, Maths, and IT.
  
  

Desirable

• A-levels or equivalent in Computing, ICT, or related subjects.
  
  

Additional Information

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme + Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives
• An additional day off for your birthday
• Discounted Gym Membership
  
  

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.