IT Applications Manager (On-Site)

Allscreens Nationwide Ltd; Woolwich; On-site; GBP 51,000 - 69,000; Full time

Job summary

Ausschwares Nationwide Ltd. is seeking an IT Applications Manager to own a diverse portfolio of business applications and oversee third-party vendors.

Reporting to the Head of Digital, you will ensure effective vendor performance, manage lifecycle activities, and drive continuous improvement across the software estate. You will coordinate with users and stakeholders, evaluate new software, and maintain security and compliance documentation while leading on procurement and budget

Qualifications

• Experience managing multiple business applications or software products.
• At least 1 year of experience managing third-party technology/software suppliers.
• Good experience with SaaS applications.
• Strong stakeholder and relationship-management skills.
• Confidence challenging suppliers and managing escalations when required.
• Excellent organisation and attention to detail.

Responsibilities

• Managing relationships with software vendors and third-party suppliers.
• Holding suppliers accountable for performance, service quality and delivery.
• Managing application roadmaps, upgrades, releases and lifecycle activities.
• Acting as an escalation point for application and supplier issues.
• Working with stakeholders to understand requirements and improve existing systems.
• Identifying opportunities to rationalise and improve the application portfolio.
• Supporting the evaluation, selection and implementation of new software.
• Maintaining appropriate application, security and compliance documentation.
• Coordinating user support, guidance and training.
• Contributing to software procurement, supplier selection and budget management.

Skills

Vendor management

SaaS applications

Stakeholder management

Relationship management

Budget management

Procurement

Escalation management

Organisation

Job description

IT APPLICATIONS MANAGER£60,000 | Woolwich, London | Monday - Thursday on-site

Friday is WFH and a half day

No visa sponsorship available for this position.

We are recruiting an IT Applications Manager to take ownership of a diverse portfolio of business-critical applications, with particular responsibility for managing the third-party vendors behind them.

Reporting directly to the Head of Digital, you'll sit at the intersection of technology, suppliers and the wider organisation - ensuring applications are well managed, vendors deliver what they promise, and the software estate continues to evolve with the needs of the business.

THE ROLE

You'll take ownership of a portfolio of SaaS and business applications across their lifecycle, working closely with users, stakeholders and external suppliers.

Your responsibilities will include:

• Managing relationships with software vendors and third-party suppliers
• Holding suppliers accountable for performance, service quality and delivery
• Managing application roadmaps, upgrades, releases and lifecycle activities
• Acting as an escalation point for application and supplier issues
• Working with stakeholders to understand requirements and improve existing systems
• Identifying opportunities to rationalise and improve the application portfolio
• Supporting the evaluation, selection and implementation of new software
• Maintaining appropriate application, security and compliance documentation
• Coordinating user support, guidance and training
• Contributing to software procurement, supplier selection and budget management

WHAT WE ARE LOOKING FOR

• Vendor and supplier management is a key part of this position.
• Experience managing multiple business applications or software products
• At least one year's experience managing third-party technology/software suppliers
• Good experience working with SaaS applications
• Strong stakeholder and relationship-management skills
• Confidence challenging suppliers and managing escalations when required
• Excellent organisation and attention to detail
• The ability to manage multiple applications, suppliers and priorities simultaneously
• Experience with software development lifecycles, software procurement, supplier selection or budget management would be beneficial but isn't essential.

WHY CONSIDER THIS ROLE

• You'll work directly with the Head of Digital and have genuine ownership of both the organisation's application portfolio and the supplier relationships behind it.
• You'll have the opportunity to influence how applications are selected, managed and improved, while playing a key role in the organisation's wider digital capability.
• Salary: £60,000Location: Greenwich, LondonWorking pattern: 4 days per week onsite, with Friday afternoon working from home