IT Application Trainer

Northumbria Healthcare Nhs Foundation Trust; Seaton Delaval; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an IT Training Coordinator to manage the delivery of clinical and business system training. You will ensure staff proficiency in IT tools while supporting accreditation requirements. The ideal candidate has a degree or equivalent experience, strong communication and planning skills, and knowledge of Microsoft products. This role offers competitive benefits and opportunities for professional growth.

Benefits

Generous annual leave

Pension scheme

Health and well-being programme

Flexible working opportunities

Qualifications

• Experience of using the Windows Operating System.
• Demonstrates effective interpersonal, organisational, presentation and communication skills.
• Capable of developing system user training programmes for all levels of staff.

Responsibilities

• Co-ordinate delivery of IT training to end users Trust-wide.
• Design and support a range of IM&T training.
• Act as first-line lead trainer.

Skills

Planning and organisational skills

Effective interpersonal skills

Analytical and statistical skills

Communication skills

Knowledge of Microsoft products

Education

Degree level education or equivalent

Institute of IT training's Training Assessment Programme Qualification

European Computer Driving Licence

Tools

Windows Operating System

Microsoft Office Suite

Job description

To be responsible for co-ordinating the day to day delivery of IT clinical, desktop and business system training to end users Trust-wide and the administration of test centres in line with audit requirements to maintain accreditation., Duties for this role include:
+ To be responsible for co-ordinating the day to day delivery of IT clinical, desktop and business system training to end users Trust-wide and the administration of test centres in line with audit requirements to maintain accreditation.
+ To be responsible for the design, development, delivery and support of a full range of IM&T training - clinical, business and desktop enabling Trust staff and external customers to work more effectively with Information Technology.
+ Responsible through work activities in meeting national education, training and development standards for quality.
+ Education of Trust staff in relation to IM&T within NHS guidelines to deliver local and National strategies.
+ Act as deputy for Team Leader.
+ Act as first-line lead trainer delivering clinical, desktop and business system training thus ensuring staff have the knowledge of how to use the systems. This will involve participation in "train the trainer" programmes., We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Certificate of Sponsorship
Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

+ Degree level education or equivalent level or relevant experience.
+ Institute of IT training's Training Assessment Programme Qualification
Or experience of training IT products in a post 16 environment.
+ Knowledge and holder of European Computer Driving Licens
Experience:
+ Experience of using the Windows Operating System
+ A sound theoretical knowledge of Hardware, Software and the Internet
+ Planning and organisational skills to ensure timely training delivery
+ Awareness of local and national IM&T education and training strategies
+ Demonstrates effective interpersonal, organisational, presentation and communication skills (oral and written)
+ Highly developed interpersonal skills and ability to create and maintain effective working relationships with all service users internal and external
+ Capable of developing and delivering system user training programmes for all levels of staff
+ Must possess a comprehensive range of practical analytical, statistical and numerical skills in order to analyse and report on training activity and none attendance.
+ Ability to work using own initiative, motivating service users to achieve their objectives
+ Must be able to communicate effectively with all levels of users
Desirable
Qualifications/Experience
+ Practical experience of training or teaching of Microsoft products.
+ Knowledge of clinical systems used within the Trust and NHS
+ Microsoft Office Specialist Qualification or extensive experience of using the Microsoft Office suite

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
+ Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
+ Support and connection through a variety of Staff Network groups
+ A range of flexible working opportunities
+ Generous annual leave and pension scheme
+ Access to lease car and home electronics scheme (qualifying criteria applies)
+ Opportunities to improve your professional development through our vast training programmes
+ On-site nursery places via salary sacrifice
+ Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people's homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise - a pledge to make a real impact not just in healthcare but on the wider factors that affect people's lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.