IT Application Support Technician

Wills Consultants; Salford; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global leader in engineering and automation is seeking an IT Application Support Technician for a shift-based, site-based role in Milton Keynes. The position involves troubleshooting automated systems, performing server updates, and collaborating with internal teams. Ideal candidates are proficient in SQL databases and have Linux experience. The role offers 25 days holiday, career progression, and a supportive work environment.

Benefits

25 days holiday + 8 bank holidays

Career development opportunities

Company Pension

Cycle to Work Scheme

Qualifications

• Proficient in SQL databases like Oracle, MySQL, SQL Server.
• Experience with Java or other object-oriented languages is a plus.
• Willing to work on a rotating shift pattern, including nights and weekends.

Responsibilities

• Troubleshoot and resolve issues with Warehouse Management Systems.
• Monitor server availability and perform system updates.
• Produce system documentation and user guides.

Skills

Strong knowledge of SQL databases

Linux experience

Problem-solving

Excellent communication skills

Education

BSc / HND / HNC in Computer Science or related discipline

Job description

Overview

IT Application Support Technician – Shift-Based | Site-Based | Days & Nights

We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands-on technical role that offers both challenge and career progression—this could be your next big move!

Why Join?

• 25 days holiday + 8 bank holidays
• Career development and progression opportunities
• Cycle to Work Scheme
• Company Pension
• Site-based support role - no two days the same!
• And much more…

About the Role

You will play a key role in supporting highly automated warehouse systems, working in a fast-paced environment where reliability is everything.

Responsibilities

• Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
• Monitor server availability and perform system updates
• Design and run test scenarios to identify software faults
• Produce system documentation, user guides, and support reports
• Work closely with internal teams and end-users to ensure system stability and uptime

What You'll Need

• BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
• Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
• Linux experience is essential
• Experience with Java or other object-oriented languages is advantageous
• Ability to analyse technical data, solve problems and work independently
• Excellent communication and documentation skills
• Willingness to work on a rotating shift pattern, including nights and weekends
• Ability to work on-site and travel occasionally to other locations

About Us

Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs