IT Administrator (Voluntary role)

PRIDE IN LONDON; London; On-site; GBP 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated IT administrator to enhance their operational efficiency. In this volunteer role, you will manage digital platforms, provide tech support, and ensure seamless communication across teams. Your expertise in cloud systems and troubleshooting will be vital in maintaining a secure and efficient technology environment. Join a vibrant community committed to diversity and inclusivity while gaining valuable experience and expanding your professional network. If you are passionate about technology and making a positive impact, this opportunity is perfect for you.

Benefits

Friendly Induction

Year-round Training

New Professional Experience

Expand Network

Connect with Volunteers

Qualifications

• 2+ years experience in Google Workspace and cloud-based systems administration.
• Ability to troubleshoot hardware, software, and connectivity issues.

Responsibilities

• Administer Google systems and digital platforms for optimal uptime.
• Provide tech support and training for volunteers.

Skills

Troubleshooting software issues

Cloud security best practices

Communication skills

Analytical thinking

Training material creation

Tools

Google Workspace

Chrome OS devices

Mac/Windows workstations

Mobile devices

Job description

Your Pride In London

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer.

Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values – Visibility, Unity, and Equality – drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

Your role

Pride in London seeks an IT administrator to take charge of the systems and services empowering our teams. You'll ensure email flows, tools keep running, and our online presence stays strong by managing domains, security, and ongoing enhancements. In this essential role, you'll collaborate with all areas of Pride in London to provide critical guidance, training, and hands-on tech support. We count on you to sustain seamless operations no matter what developments unfold.

Your Responsibilities

1. Administer all Google systems and Pride in London digital platforms to ensure optimal uptime and security
2. Deliver timely tech support across all teams; compile routine reports on system health and performance
3. Rapidly troubleshoot and resolve service disruptions, software bugs, and hardware failures
4. Provide how-to guides and one-on-one training to assist volunteers in effectively navigating technology resources
5. Recommend and spearhead new solutions to enhance infrastructure efficiency, cybersecurity, and end user productivity
6. Set up and manage email accounts across the organisation
7. Keep current with the latest tech developments relevant to Pride in London’s operational needs

What You’ll Bring

1. 2+ years experience administrating Google Workspace environments and cloud-based systems
2. Expertise troubleshooting software, hardware, and connectivity issues in cloud platforms
3. Proficiency managing Chrome OS devices, Mac/Windows workstations, mobile devices, and other hardware
4. Strong grasp of cloud security best practices
5. Excellent verbal communication and client support skills
6. Ability to create training materials and instruct non-technical staff
7. Exceptional analytical and critical thinking skills
8. Fast learner who can quickly adopt new cloud services and methodologies
9. Passionate about improving processes through cloud technology

Role Details

This is a volunteer Role - London Based.

What You'll Get From Pride In London

1. Be Yourself, No Masks!
2. Friendly Induction, Year-round Training
3. New Professional Experience
4. Expand Network
5. Connect with Volunteers
6. Commitment to celebrating diversity and promoting inclusivity

Diversity & Inclusion

Pride in London embraces diversity and inclusion. We recognise that diversity of background, experience and thought enrich our community and empower innovation.

We welcome and encourage volunteer applications from candidates of all gender, ethnic and cultural backgrounds as well as ages, sexual orientations, abilities, beliefs and experiences. Creating an environment where people feel comfortable being their true selves fosters creativity and community.

Our commitment is to provide equal opportunities to qualified volunteers without judgement or discrimination. As a member of our team, you can expect fair treatment and genuine consideration.

If this role resonates with your passion for creating positive change, we invite you to apply.