IT Administrator / Systems Administrator

AWD online; Cambridge; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

AWD online seeks an enthusiastic IT Administrator / Systems Administrator to join their Technical Operations team in Cambridge. This full-time, permanent role entails systems administration, user support, and IT project coordination. The position offers a competitive salary ranging from £25,000 to £30,000, along with a comprehensive benefits package, including flexible working hours and opportunities for professional development.

Benefits

25 days annual leave plus bank holidays

Flexible working hours and up to 50% remote work

Private medical insurance

Paid study leave and external qualification funding

Discretionary profit share bonus

Qualifications

• Experience in IT with Windows OS and Microsoft Office applications.
• Excellent communication skills for technical and non-technical audiences.
• Proactive problem-solving skills and a collaborative work approach.

Responsibilities

• Administer user accounts and maintain system security.
• Manage hardware equipment and oversee on-premise/cloud technologies.
• Collaborate with MSPs for deskside support and service delivery.

Skills

Windows OS

Microsoft Office Applications

Communication

Problem-solving

Organizational skills

Collaboration

Education

Relevant degree or industry certifications (CompTIA, Microsoft, ITIL)

Tools

Microsoft 365

Azure AD

Exchange Online

Intune

MacOS

Job description

IT Administrator / Systems Administrator with experience in Windows OS, Microsoft Office Applications, and a passion for technology is required for an in-house Technical Operations Team based in Cambridge, Cambridgeshire.

SALARY: £25,000 - £30,000 per annum (depending on experience) + Generous Benefits (see below)

LOCATION: Hybrid working from home and the office in Cambridge

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new opportunity for an IT Administrator / Systems Administrator with experience in Windows OS, Microsoft Office Applications, and a passion for technology.

Our in-house Technical Operations (TechOps) team has been investing heavily in enhancing our technology infrastructure and building a community of dedicated IT professionals. We are now seeking a motivated and enthusiastic IT Administrator / Systems Administrator to deliver first-class systems administration, process optimisation, hardware management, and knowledge sharing, while maintaining strong relationships with colleagues.

As a key member of the TechOps team, you will be responsible for IT and user administration, system maintenance, documentation, auditing, liaising with MSPs, project delivery, user training, and more.

You will join a company that values its employees, offers career development, and provides a generous benefits package.

DUTIES

• Oversee on-premise and cloud technologies, including file system and permissions management, device and software management via Microsoft Intune, and identity and access management across platforms like Microsoft 365.
• Set up and issue hardware such as laptops and peripherals, manage equipment lifecycles, and maintain an asset database.
• Respond to user requests, discuss solutions, and provide equipment as needed.
• Coordinate IT services delivery in satellite offices by working with non-technical staff.
• Support system audits, such as access rights checks and inactivity reports.
• Collaborate with MSPs to provide deskside support.
• Represent the TechOps team internally, explaining IT processes, announcing changes, and maintaining relationships.
• Travel to national and global offices for device management, office moves, and infrastructure updates.
• Work with colleagues and project managers to improve IT services continuously.
• Share ideas to enhance IT services and technologies.

Additional opportunities include contributing to IT projects, creating knowledge articles, relocating offices, and developing cybersecurity skills.

CANDIDATE REQUIREMENTS

• Previous experience in IT, a relevant degree, or industry certifications (e.g., CompTIA, Microsoft, ITIL).
• Experience with Windows OS and Microsoft Office applications.
• Experience managing enterprise IT solutions, especially in identity/access management and file systems.
• Excellent communication skills for technical and non-technical audiences.
• Strong organizational skills, attention to detail, and commitment to quality.
• Ability to prioritize, manage deadlines, and coordinate with others.
• Proactive problem-solving skills and a collaborative work approach.
• Ownership mindset and interest in learning new systems and processes.

Desirable Skills

• Experience with Microsoft 365, Azure AD, Exchange Online, Endpoint Manager, Intune, Defender for Endpoint.
• Experience with cloud storage, hardware procurement, and policy development.
• Proficiency in MacOS.

BENEFITS

The company offers a comprehensive benefits package including:

• Salary of £25,000 to £30,000 plus a discretionary profit share bonus.
• 25 days’ annual leave plus bank holidays, with holiday buy/sell options.
• Flexible working hours and up to 50% remote work after passing probation.
• Flexible benefits scheme, private medical insurance, paid study leave, and external qualification funding.
• Critical Illness Cover, Income Protection, Life Assurance, and sabbaticals.

HOW TO APPLY

Submit your application to give consent for your details to be shared with the client. Reference: AWDO-P13573.

This is a full-time, permanent IT role based in Cambridge. AWD online is an employment agency specializing in candidate sourcing and job advertising.