IT Administrator

IVC Evidensia; West of England; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

26 days annual leave

Cycle to Work scheme

Pension

Discretionary Bonus

Discounted staff pet care

Dog Friendly office

Free Parking available at Head Office

Job summary

IVC Evidensia is seeking an IT Administrator for our Keynsham Head Office, on-site, five days a week. This hands-on role supports IT operations and colleagues across the business, working alongside the service desk to provide administrative and organisational support.

You will interact with suppliers, manage device orders and records, and contribute to the migration to a new mobile provider while delivering excellent customer service to staff.

Qualifications

• Organised and detail-oriented with ability to manage multiple tasks.
• Strong communication skills with suppliers and internal teams.
• Tech-savvy with interest in IT and mobile tech.
• Proactive and customer-focused to deliver great experiences.
• Experience in an IT-related role is advantageous.

Responsibilities

• Manage IT equipment orders and timely delivery.
• Handle mobile phone queries and contract issues.
• Coordinate with suppliers and couriers; keep records up to date.
• Support general admin tasks and arrange meetings.
• Assist with migration to a new mobile provider and ensure good service.

Skills

Organised tasks & multi-tasking

Effective communicator

Tech-savvy

Proactive

Customer service orientation

Job description

Join IVC Evidensia and make a real impact on animal health and welfare.

At IVC Evidensia, we’re proud to be one of the leading veterinary services providers across Europe and North America. With over 2,500 clinics and hospitals in 20 countries and a team of 41,000 passionate professionals, we care for around 25,000 animals every single day. Our purpose is simple yet powerful: Healthy Animals, Happy Owners.

We’re now looking for an IT Administrator to join our growing team at our Keynsham Head Office. This is a hands‑on role that plays a vital part in keeping our IT operations running smoothly and supporting colleagues across the business.

To be clear, this is not a technical, service desk role, but you would be working in parallel to our busy service desk, providing meaningful administrative, organisational & operational support to the business.

What You’ll Do

As an IT Administrator, you’ll be the go‑to person for IT equipment and mobile services. Your day will be varied and fast‑paced, including:

• Managing IT equipment orders and ensuring timely delivery
• Handling mobile phone queries, from ordering new devices to resolving contract issues
• Coordinating with suppliers and couriers to keep everything on track
• Keeping records and internal documents accurate and up to date
• Supporting the team with general administration and organising meetings
• You’ll also play a key role in our migration to a new mobile provider and ensure every colleague receives excellent customer service throughout.

What We’re Looking For

• Organised and detail‑oriented, with the ability to manage multiple tasks
• A great communicator, confident in liaising with suppliers and internal teams
• Tech‑savvy and adaptable, with an interest in IT and mobile technology
• Proactive and customer‑focused, always aiming to deliver the best experience
• Experience in an IT related role paired with a desire to grow your career in IT would be advantageous.

Why join us?

At IVC Evidensia, you’ll be part of a collaborative team that values innovation and growth. You’ll have the chance to develop your skills in a dynamic environment while contributing to a purpose‑driven organisation that truly makes a difference.

Location

Keynsham Head Office (on‑site, 5 days per week)

What We Offer

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

• Work‑life balance
• 26 days annual leave
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Pension
• Discretionary Bonus
• Discounted staff pet care
• Dog Friendly office
• Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.