IT Administrator

VC Evidensia UK; United Kingdom; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Work‑life balance

26 days annual leave

Cycle to Work scheme

Pension

Discretionary Bonus

Discounted staff pet care

Dog Friendly office

Free Parking

Job summary

Inspiring Vet Care UK at Keynsham Head Office is seeking an IT Administrator to support IT operations and provide administrative and operational assistance across the business. This role is not purely technical; you will work alongside the service desk to ensure smooth daily IT activities and excellent service to colleagues.

You will manage equipment orders, handle mobile queries, coordinate with suppliers, maintain records, and help organise meetings.

Qualifications

• Experience in an IT related role.
• Interest in IT and mobile technology.

Responsibilities

• Managing IT equipment orders and ensuring timely delivery.
• Handling mobile phone queries, from ordering new devices to resolving contract issues.
• Coordinating with suppliers and couriers to keep everything on track.
• Keeping records and internal documents accurate and up to date.
• Supporting the team with general administration and organising meetings.
• Assisting with migration to a new mobile provider and ensuring good customer service.

Skills

Organised and detail‑oriented

Great communicator

Tech‑savvy

Proactive and customer‑focused

Experience in IT role

Tools

MS Office

Job description

Inspiring Vet Care UK, Keynsham, South West

Join IVC Evidensia and make a real impact on animal health and welfare.

At IVC Evidensia, we’re proud to be one of the leading veterinary services providers across Europe and North America. With over 2,500 clinics and hospitals in 20 countries and a team of 41,000 passionate professionals, we care for around 25,000 animals every single day. Our purpose is simple yet powerful: Healthy Animals, Happy Owners.

We’re now looking for an IT Administrator to join our growing team at our Keynsham Head Office. This is a hands-on role that plays a vital part in keeping our IT operations running smoothly and supporting colleagues across the business.

To be clear, this is not a technical, service desk role , but you would be working in parallel to our busy service desk, providing meaningful administrative, organisational & operational support to the business.

What you’ll do

As an IT Administrator, you’ll be the go-to person for IT equipment and mobile services. Your day will be varied and fast-paced, including:

Managing IT equipment orders and ensuring timely delivery

Handling mobile phone queries, from ordering new devices to resolving contract issues

Coordinating with suppliers and couriers to keep everything on track

Keeping records and internal documents accurate and up to date

Supporting the team with general administration and organising meetings

You’ll also play a key role in our migration to a new mobile provider and ensure every colleague receives excellent customer service throughout.

What we’re looking for

We’re looking for someone who is:

Organised and detail-oriented, with the ability to manage multiple tasks

A great communicator, confident in liaising with suppliers and internal teams

Tech-savvy and adaptable, with an interest in IT and mobile technology

Proactive and customer-focused, always aiming to deliver the best experience

Experience in an IT related role paired with a desire to grow your career in IT would be advantageous.

At IVC Evidensia, you’ll be part of a collaborative team that values innovation and growth. You’ll have the chance to develop your skills in a dynamic environment while contributing to a purpose-driven organisation that truly makes a difference.

Apply today and help us keep our IT systems running smoothly – so we can keep caring for animals across the world.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance

26 days annual leave

Cycle to Work scheme

Initiatives focused on employee wellbeing

Pension

Discretionary Bonus

Discounted staff pet care

Dog Friendly office

Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Inspiring Vet Care UK

Inspiring Vet Care, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Jake Nicholls from our recruitment team who would be happy to help you with any questions you have before applying for this role.