It Administrator

83zero Ltd; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company in London is seeking an IT Administrator for a 2-year contract. The role involves providing desktop and helpdesk support, troubleshooting hardware/software, and supporting a collaborative tech environment. The ideal candidate has over 3 years' experience and excellent communication skills across technical backgrounds. A proactive attitude in a fast-paced environment is essential.

Qualifications

• 3+ years' experience in an IT Administrator, Desktop Support, or similar technical support role.
• Proven ability to support users across various technical backgrounds.
• Familiarity with remote support tools and distributed team environments.

Responsibilities

• Deliver hands-on L1/L2 desktop and helpdesk support.
• Troubleshoot and resolve issues with hardware/software, video conferencing, and printers.
• Support business applications and track/manage tickets.

Skills

IT Administrator experience

Excellent communication skills

Windows 10

Mac OSX

Active Directory

Exchange

VPN

System imaging

IT infrastructure knowledge

Networking basics

Job description

Job Advertisement: IT Administrator - EMEA (Contract)
Contract Type: B2B Contract
Location: Fully Onsite - Central London
Duration: 2-Year Project
Rate: 215 - 225 per day - Inside ir35

We're looking for a proactive, communicative, and tech-savvy IT Administrator to join a high-performing team on a 2-year B2B contract. This is an incredible opportunity to work with one of the world's top cybersecurity companies, based fully onsite in stylish, modern offices in the heart of London. You'll be supporting a cutting-edge, global tech environment that spans the EMEA region.

What You'll Be Doing

You'll be the go-to person for all things IT support - from troubleshooting hardware and software to ensuring seamless collaboration across multiple platforms. You'll work closely with local and remote employees, helping to deliver a first-class IT experience in a high-energy, people-focused culture.

Key Responsibilities

• Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms.
• Troubleshoot and resolve issues involving video conferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems.
• Support business applications using defined SOPs and escalate when needed.
• Track and manage tickets using the internal IT service management platform.
• Collaborate with senior IT teams to improve processes and share knowledge.
• Participate in documentation, process enhancement, and urgent support efforts.

What You'll Bring

• 3+ years' experience in an IT Administrator, Desktop Support, or similar technical support role.
• Excellent communication skills - both written and verbal - with the confidence to support users across a range of technical backgrounds, from consultants to executives.
• Recent experience with Windows 10, Mac OSX, Active Directory, Exchange, VPN, and system imaging.
• A solid grasp of IT infrastructure and networking basics.
• Familiarity with remote support tools and distributed team environments.
• A collaborative spirit, customer-first mindset, and the drive to go the extra mile.
• The ability to juggle multiple tasks without dropping the ball - you stay calm under pressure and always follow through.

This is a fantastic opportunity to work at the heart of a globally respected cybersecurity powerhouse! You'll gain exposure to a fast-moving enterprise environment, engaging directly with professionals from consultants all the way to VP level. If you're ready for a long-term contract where you can have real impact and grow your profile, we'd love to hear from you.