It Administrator

83zero Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic cybersecurity company in Central London is seeking a proactive IT Administrator for a 2-year B2B contract. The role involves providing comprehensive IT support in a fast-paced environment and delivering top-notch desktop assistance. Ideal candidates will have over three years of relevant experience and the ability to service diverse users, ensuring seamless technology operations.

Qualifications

• 3+ years' experience in an IT Administrator or similar role.
• Strong understanding of Windows 10, Mac OSX, Active Directory, and system imaging.
• Experience in customer support within varying technical environments.

Responsibilities

• Deliver hands-on desktop and helpdesk support across PC and Mac platforms.
• Troubleshoot and resolve issues involving hardware/software problems.
• Manage IT service tickets and collaborate with senior IT teams for process improvements.

Skills

Communication skills

Technical support

Problem-solving

IT infrastructure understanding

Collaboration

Job description

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Job Advertisement: IT Administrator - EMEA (Contract)
Contract Type: B2B Contract
Location: Fully Onsite - Central London
Duration: 2-Year Project
Rate: £215 - £225 per day - Inside ir35

We're looking for a proactive, communicative, and tech-savvy IT Administrator to join a high-performing team on a 2-year B2B contract. This is an incredible opportunity to work with one of the world's top cybersecurity companies, based fully onsite in stylish, modern offices in the heart of London. You'll be supporting a cutting-edge, global tech environment that spans the EMEA region.

What You'll Be Doing

You'll be the go-to person for all things IT support - from troubleshooting hardware and software to ensuring seamless collaboration across multiple platforms. You'll work closely with local and remote employees, helping to deliver a first-class IT experience in a high-energy, people-focused culture.

Key Responsibilities

• Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms.
• Troubleshoot and resolve issues involving video conferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems.
• Support business applications using defined SOPs and escalate when needed.
• Track and manage tickets using the internal IT service management platform.
• Collaborate with senior IT teams to improve processes and share knowledge.
• Participate in documentation, process enhancement, and urgent support efforts.

What You'll Bring

• 3+ years' experience in an IT Administrator, Desktop Support, or similar technical support role.
• Excellent communication skills - both written and verbal - with the confidence to support users across a range of technical backgrounds, from consultants to executives.
• Recent experience with Windows 10, Mac OSX, Active Directory, Exchange, VPN, and system imaging.
• A solid grasp of IT infrastructure and networking basics.
• Familiarity with remote support tools and distributed team environments.
• A collaborative spirit, customer-first mindset, and the drive to go the extra mile.
• The ability to juggle multiple tasks without dropping the ball - you stay calm under pressure and always follow through.

This is a fantastic opportunity to work at the heart of a globally respected cybersecurity powerhouse! You'll gain exposure to a fast-moving enterprise environment, engaging directly with professionals from consultants all the way to VP level. If you're ready for a long-term contract where you can have real impact and grow your profile, we'd love to hear from you.